Job Opportunities in New Zealand
September 13, 2024
Plunket
Christchurch
FULL TIME & OTHER
Administrator
Join us to be the first point of contact introducing and connecting whānau with our nurses and wider Plunket services. We’re seeking the support of a full time Administrator (38 hours a week) to join our team on a permanent basis in Christchurch. This is a Monday - Friday, 8.30am - 4.30pm role.
Te Whiwhinga mahi | The opportunity
Our administrators receive and process the referrals from midwives and other maternity providers by contacting whānau to congratulate them on their new arrival and arrange their initial visits with our registered nurses. You will also manage our 0800 number, answering queries from the public about our services and rescheduling appointments. In addition to the phone based mahi, this position also involves an element of data entry and actioning inbox queries to ensure both our clients and staff know where they are going, who they are meeting and what to expect. Working with whānau across the South Island will require a general geographical understanding of the area or you will be a map whizz!
The salary band for this role is between $51,376 ($26 per hour) - $58,114 ($29.41) depending on experience.
He kōrero mōu | About you
As a critical part of our front-line team, being able to quickly build rapport and gain trust will be key to your success, ensuring each interaction with our whānau is a good one, you will also be confident working autonomously, at pace and meeting targets and service level agreements.
Working in a medical administration role requires a high level of sensitivity, ability to prioritise and maintain confidentiality. This is a inbound/outbound phone-based position, so an excellent phone manner and accurate data entry skills are key. Prior experience working in an call centre environment would be advantageous, alongside a hunger to play a key part in our pro-equity journey to ensure our communities thrive.
This role supports with the upkeep of our vehicle fleet (e.g. dropping cars for servicing) so we also require all applicants to have a full NZ driver licence.
We expect and encourage all Plunket people to live our values; kia māia – to be courageous, kia Māhaki – to be humble, kia manaaki – to care and kia tūhono – to stand in relationship.
Ngā āhuatanga kei a mātou - What we offer
If you're seeking to work for an organisation that values improving society, join us at Whānau Āwhina Plunket. In line with our values, we believe in caring for our people, to support your wellbeing and ongoing professional growth we offer:
Me pēhea te tuku tono | How to apply
All applications must be submitted online. For specific queries, please reach out to Nic Charles, Regional Support Services Team Leader on Nicola.Charles@plunket.org.nz
Applications close: 26 September 2024. Please note, we will be reviewing applications as they are received. If we find a suitable candidate, we may close this advert ahead of the closing date, so apply today!
Te Whiwhinga mahi | The opportunity
Our administrators receive and process the referrals from midwives and other maternity providers by contacting whānau to congratulate them on their new arrival and arrange their initial visits with our registered nurses. You will also manage our 0800 number, answering queries from the public about our services and rescheduling appointments. In addition to the phone based mahi, this position also involves an element of data entry and actioning inbox queries to ensure both our clients and staff know where they are going, who they are meeting and what to expect. Working with whānau across the South Island will require a general geographical understanding of the area or you will be a map whizz!
The salary band for this role is between $51,376 ($26 per hour) - $58,114 ($29.41) depending on experience.
He kōrero mōu | About you
As a critical part of our front-line team, being able to quickly build rapport and gain trust will be key to your success, ensuring each interaction with our whānau is a good one, you will also be confident working autonomously, at pace and meeting targets and service level agreements.
Working in a medical administration role requires a high level of sensitivity, ability to prioritise and maintain confidentiality. This is a inbound/outbound phone-based position, so an excellent phone manner and accurate data entry skills are key. Prior experience working in an call centre environment would be advantageous, alongside a hunger to play a key part in our pro-equity journey to ensure our communities thrive.
This role supports with the upkeep of our vehicle fleet (e.g. dropping cars for servicing) so we also require all applicants to have a full NZ driver licence.
We expect and encourage all Plunket people to live our values; kia māia – to be courageous, kia Māhaki – to be humble, kia manaaki – to care and kia tūhono – to stand in relationship.
Ngā āhuatanga kei a mātou - What we offer
If you're seeking to work for an organisation that values improving society, join us at Whānau Āwhina Plunket. In line with our values, we believe in caring for our people, to support your wellbeing and ongoing professional growth we offer:
- full time working week of 38 hours
- wellbeing schemes such as a Wellbeing day: use one of your sick leave days to proactively look after yourself
- a generous parental leave scheme to support growing whanau
- various retail discounts
Me pēhea te tuku tono | How to apply
All applications must be submitted online. For specific queries, please reach out to Nic Charles, Regional Support Services Team Leader on Nicola.Charles@plunket.org.nz
Applications close: 26 September 2024. Please note, we will be reviewing applications as they are received. If we find a suitable candidate, we may close this advert ahead of the closing date, so apply today!
Position description
Permanent Full Time
Job no: 2024-21661
Location: Christchurch
Closing Date: Thursday, 26 September 2024
Job no: 2024-21661
Location: Christchurch
Closing Date: Thursday, 26 September 2024
We regret to inform you that this job opportunity is no longer available
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