Job Opportunities in Malaysia
July 12, 2024
Hyatt Regency Kuantan Resort
Kuantan
FULL TIME
Manager - Event Service
HYATT REGENCY KUANTAN RESORT
Manager - Event Service
Administration
Benefits:
Manager - Event Service
Administration
- Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
- Oversees the preparation and update of individual Departmental Operations Manuals.
- Ensures all Event Service Standards are implemented and adhered to.
- Follows Event Standards for customer service
- Oversees relevant Event Service Leaders, checking on the progress of each Event as they strive to meet and exceed the guest’s expectations.
- Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.
- Ensures that associates also provide excellent service to internal customers in other departments as appropriate.
- Maximises associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
- Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
- Assists with the preparation of the annual Food and Beverage Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of associates.
- Assists Event Sales in identifying market needs and trends.
- Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge.
- Continuously seeks Marketing and Public Relations opportunities to increase awareness and ultimately business.
- Ensures that minimum brand standards have been implemented.
- Works closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Ensures that Event Service associates work in a supportive and flexible manner with other departments.
- Night Allowance
- 2 Off Day Per Week
- Duty Meal ,Meal Provided
- Outpatient Medical
- Hotels Worldwide Staff Room Rate Discount
Benefits:
- Maternity leave
- Meal provided
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
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