Job Opportunities in Malaysia
November 5, 2024
ZENITH HOTEL CAMERON & ZENITH SUITES
Cameron Highlands
FULL TIME
Front Office Duty Manager
Front Office Duty Manager
Under the guidance of the Front Office Manager, A Duty Manager main task is to oversee the front desk operations of our business. To support and assist the Front Office and all Departments in the hotel to ensure a smooth, prompt, and effective service to all guests.
Pay: RM2,300.00 - RM2,500.00 per month
Benefits:
Under the guidance of the Front Office Manager, A Duty Manager main task is to oversee the front desk operations of our business. To support and assist the Front Office and all Departments in the hotel to ensure a smooth, prompt, and effective service to all guests.
- Assist the Front Office Manager with the management and support of daily Front Office Operations.
- Manage and support the Front Office team, ensuring that brand standards are met, and guest expectations are exceeded.
- Handle guest requests, enquiries, and complaints promptly.
- Handle any management issues or emergencies that arise, record, and resolve as necessary.
- Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
- Ensure your team maintains a professional manner and are up to date with VIP guest movements, hotel events, local attractions, and activities.
- To assist in the building of an efficient team of employees through Multi Skilling, Multi-Tasking and flexible scheduling and by taking an active interest in their welfare, safety, and development.
Pay: RM2,300.00 - RM2,500.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
- Holidays
- Rotational shift
- Weekend jobs
- Overtime pay
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