Job Opportunities in Malaysia
November 2, 2024
ZENITH HOTEL CAMERON & ZENITH SUITES
Cameron Highlands
FULL TIME
Front Office Assistant - Cameron Highlands
Front Office Assistant is responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and interact with visitors. They are the first point of contact for guests and customers.
Pay: RM1,600.00 - RM2,000.00 per month
Benefits:
- Greet and welcome guests as soon as they arrive at the Hotel
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Responding to requests for help and information
- Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
- Preparing room bills and ensuring prompt payments
- Checking guests out, taking payments and returning deposits
- Proven work experience as a Front Office Assistant or similar role
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Solid written and verbal communication skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Pay: RM1,600.00 - RM2,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
- Holidays
- Rotational shift
- Weekend jobs
- Overtime pay
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