A guest relation executive's job is to ensure that guests have a pleasant stay at a hotel. Some of their responsibilities include:
Greeting guests: Welcoming guests and providing exceptional customer service
Handling complaints: Addressing and rectifying guest concerns and complaints
Assisting with check-in: Helping guests with the check-in process
Explaining amenities: Providing information about the hotel's amenities, such as pool areas and restaurants
Escorting guests: Escorting guests to their rooms
Arranging reservations: Assisting in arranging reservations
Monitoring cleanliness: Monitoring the cleanliness and sanitation of assigned work areas
Writing reports: Writing reports outlining the hotel's operation and making recommendations
Representing the hotel: Representing the hotel in a positive and professional manner
Guest relation executives should have excellent communication and interpersonal skills, and be able to remain calm and composed under pressure. They should also have strong management skills and be able to multitask effectively. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Experience: