Job Opportunities in India


September 16, 2024

shaantam resorts pvt ltd

OTHER & FULL TIME


Guest Relation Executive

A guest relation executive's job is to ensure that guests have a pleasant stay at a hotel. Some of their responsibilities include:
  • Greeting guests: Welcoming guests and providing exceptional customer service
  • Handling complaints: Addressing and rectifying guest concerns and complaints
  • Assisting with check-in: Helping guests with the check-in process
  • Explaining amenities: Providing information about the hotel's amenities, such as pool areas and restaurants
  • Escorting guests: Escorting guests to their rooms
  • Arranging reservations: Assisting in arranging reservations
  • Monitoring cleanliness: Monitoring the cleanliness and sanitation of assigned work areas
  • Writing reports: Writing reports outlining the hotel's operation and making recommendations
  • Representing the hotel: Representing the hotel in a positive and professional manner
Guest relation executives should have excellent communication and interpersonal skills, and be able to remain calm and composed under pressure. They should also have strong management skills and be able to multitask effectively.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Experience:
  • total work: 1 year (Preferred)
Work Location: In person

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