Job Opportunities in India
August 20, 2024
Voyage Hotels & Resorts
Tinsukia
OTHER & FULL TIME
Guest Relation Executive
Job Summary: As a Guest Relations Executive, you will be responsible for ensuring exceptional guest experiences at our establishment. You will serve as the main point of contact for guests, addressing their inquiries, concerns, and providing information about our services. Your role involves maintaining a professional and welcoming demeanor at all times, fostering positive relationships with guests, and ensuring their needs are met promptly and efficiently.
Key Responsibilities:
Pay: ₹10,000.00 - ₹14,000.00 per month
Benefits:
Expected Start Date: 01/09/2024
Key Responsibilities:
- Guest Interaction: Greet guests upon arrival, assist with check-ins and check-outs, and handle guest inquiries with professionalism.
- Customer Service: Provide personalized service to meet the needs of guests, including arranging transportation, booking reservations, and responding to special requests.
- Problem Resolution: Address guest concerns and complaints promptly, finding appropriate solutions to ensure guest satisfaction.
- Communication: Liaise with other departments to coordinate guest requests and resolve issues efficiently.
- Feedback Collection: Solicit feedback from guests and use it to improve services and enhance the guest experience.
- Administrative Tasks: Maintain guest records, manage reservations, and assist in administrative duties as needed.
- Hospitality Standards: Uphold high standards of hospitality and service to create a positive and memorable experience for guests.
- Proven experience in a customer service role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a proactive approach to handling issues.
- Ability to multitask and work effectively in a fast-paced environment.
- Knowledge of hospitality software and reservation systems is a plus.
- Bachelor’s degree in hospitality management or a related field (preferred).
- Customer-focused and detail-oriented.
- Ability to remain calm under pressure and maintain a positive attitude.
- Strong organizational skills and attention to detail.
- Team player with a willingness to collaborate across departments.
Pay: ₹10,000.00 - ₹14,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
- Day shift
- Evening shift
- Monday to Friday
- Performance bonus
- Yearly bonus
- total work: 1 year (Required)
Expected Start Date: 01/09/2024
We regret to inform you that this job opportunity is no longer available
Latest Job Opportunities
October 19, 2024
Quincare Pharmaceuticals Private Limited
Medical Representative
Bankura
FULL TIME
View DetailsSimilar Jobs
August 28, 2024
Panjab University
Walk-in-Interview for the appointment of Guest Faculty
View DetailsAugust 8, 2024
JIFSA EDUCATION AND TECHNICAL SERVICES PRIVATE LIMITED
Guest Lecturer
Korba
OTHER & FULL TIME
View DetailsAugust 22, 2024
Hotel Prag Continental
Guest Service Associate ( F&B Service ) Male
FULL TIME
View DetailsSeptember 23, 2024
Hotel Prag Continental
Guest Service Associate (Front Office) Male
FULL TIME
View DetailsSeptember 24, 2024
Stemford India Private limited .
Guest Relation Executive-Sales
FULL TIME
View DetailsNew Jobs from This Company
October 17, 2024
Voyage Hotels & Resorts
Reservation Executive
Shiliguri
FULL TIME & OTHER
View Details