Job Opportunities in India

Customer Service
§ Ensures the delivery of brand promise and provides exceptional guest service at all times.
§ Be familiar with the hotel’s products, services and policies.
§ Ensures positive interaction and brand contact with guest and colleagues.
§ Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
§ Provides excellent service to internal customers as appropriate.


Operational
§ Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented as and when directed.
§ Embraces all Touches of Hyatt and the Food and Beverage Top 20.
§ Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
§ Executes daily operations as per the SOP’s and prepares food as per the mie-en-place list of the designated section.
§ Requires to lift and carry light as well as heavy equipments from one location to another as per the demand of the job.
§ Requires to carry raw materials from storage area to preparation area as frequently as the job demands.
§ To produce a consistent and high quality product.
§ To monitor operating supplies and reduce spoilage and wastage.
§ Works closely with colleagues and other departments in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
§ Demonstrates enthusiasm and act on own initiative and take responsibility for one’s own work and for the safety of others.
§ Manage time effectively and shows punctuality, completes all tasks on time, structures work activities in a systematic way.
§ Cleans work areas, equipment and utensils, segregates and removes garbage whenever necessary.
§ Assists in quality control of items.
§ Sets up buffet presentations.
§ Ensures the sanitation standards for kitchen are being met.
§ Should be able to handle interactive live station as per Hyatt standard.
§ Demonstrates detailed job knowledge, manual ability and technical expertise in his current role.
§ Maintains stable performance under pressure and in stressful work situations.
§ Ensures professional, high quality work standards are met.
§ Adhere to the relevant task list for the current position

Personnel
§ Supports the implementation of The People Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
§ Shows receptiveness to be managed and to constructive feedback. Co-operates willing to one’s own developmental needs and seeks opportunity to improve.
§ Encourages effective two way communication throughout the organization and shares relevant information with others.

Other Duties
§ Understands and strictly adheres to all Rules and Regulations established in the Employee Handbook and the hotel's policies including fire, hygiene, health, safety and security.
§ Acts consistently in accordance with clear ethics & values and maintains confidentiality.
§ Ensures high standards of personal presentation and grooming as per hotel grooming policy.
§ Attends and actively participates in training sessions, School of Hospitality training sessions and meetings as and when required.
§ Exercises responsible behaviour at all times and positively representing the hotel and Hyatt International.
Carries out any other reasonable duties and responsibilities as assigned from time to time.