Job Description: F&B Captain Position Title: Food & Beverage (F&B) Captain
Department: Food & Beverage Service
Reports to: Restaurant Manager / F&B Banquet Manager
Job Type: Full-time / Permanent
Position Summary: The F&B Captain oversees the daily operations of the food and beverage service team, ensuring exceptional guest service, efficient workflow, and adherence to quality standards. Key Responsibilities:
Team Supervision: Lead and coordinate the F&B service staff, ensuring compliance with company standards and policies.
Guest Service: Ensure prompt, professional service, addressing guest concerns and enhancing their dining experience.
Quality Control: Monitor food and beverage service quality, maintaining cleanliness and adherence to safety regulations.
Staff Training: Train and mentor staff, ensuring they meet service standards and understand menu items.
Inventory & Orders: Assist with inventory management and ordering of supplies.
Sales & Promotions: Support sales strategies and promotions to maximize revenue.
Qualifications:
Experience: 2-3 years in F&B, with supervisory experience preferred.
Skills: Strong leadership, communication, and problem-solving abilities.
Education: High school diploma; hospitality management degree preferred.
Certifications: Food safety certification is a plus.