Job Opportunities in India


August 21, 2024

Jaggan Foodtec

FULL TIME


Restaurant Captain

Post: Restaurant Captain / Guest Service Supervisor
Experience: 2 years in F & B service
Education: HS
CTC: Rs. 14,000 - 16,000
Job DescriptionThis role involves processing customers' orders and payments and ensuring they receive the correct change if paying by cash. The Prime duties are:
  • Assists guests in person or via telephonic contact for all communication including, but not limited to, order taking and/or cancellations, payments, questions, billing process, collecting payments through cash, card, UPI etc.
· Able to make reasonable and professional decisions.
· Accurately manage cash drawer and online payment system.
· Generate accurate reports for each register
  • Communicate pertinent shift information to the next shift and direct supervisor.
  • Assist and guide the FOH staff through their daily duties and responsibilities.
  • Train Front of House staff as designated and outlined in the FOH Training Procedures as and when required.
  • Maintain a positive work environment.
  • Use the appropriate phrases and greetings when interacting with guests.
  • Conduct self in a friendly and attentive manner during all guest encounters.
  • Offer assistance to the individual needs and requests of all guests.
  • Ensure guest needs are responded to in a timely and efficient manner.
  • Provide information pertaining to menu and services, making reservations if needed.
  • Use proper telephone etiquette including describing the menu item, proper rate quotation and capturing reservations. Operate phone system in, at times, a fast paced environment.
  • Required to be knowledge, understanding, and adhere to Company Core Values and Mission Statement. Lead by example.
  • You are responsible for working in a safe and conscientious manner and ensuring the Department staff members work in a safe and conscientious manner. Adhere to all safety policies and procedures. Maintain a clean and safe working environment at all times
Requirements:
· Excellent communication and interpersonal abilities.
· Ability to interact with customers in a friendly and professional way.
· Basic math skills
· High level of Integrity, responsibility, leadership skills, and organizational Skills.
· Having an understanding knowledge of POS systems to process orders and take credit or debit cards, Net Banking, Online payments, and cash payments.
· Should be able to work, standing for long hours.
· Should be a Team Player
· Should be open to work on weekends and holidays
· Having Positive attitude and cheerful nature
Job Type: Full-time
Pay: ₹14,000.00 - ₹16,000.00 per month
Benefits:
  • Food provided
Schedule:
  • Rotational shift
Supplemental Pay:
  • Performance bonus
Experience:
  • total work: 2 years (Preferred)
Work Location: In person

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