Job Opportunities in India

Post: Guest Service Associate / Steward
Experience: 1 year of work experience in Food & Beverage
Education: HS /Diploma in Hospitality
CTC: Rs. 10,000 - 12,000
Location: Assam (Guwahati, Jorhat, Dibrugarh)
Benefits: Incentive + Food + Accommodation
Job Description
A Guest Service Associate's role is to take care of the guest completely. He/she has to establish a warm relationship with the guest to be able to serve them better and to understand their preferences and requirements
Duties and Responsibilities
· Always greet and welcome guests promptly in a warm and friendly manner.
· Assist guests with table reservations.
· Assist guests while seating.
· Ensure guests are serviced within the specified time.
· Have a good knowledge of menu and presentation standards.
· Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
· Able to answer any questions regarding the menu and assist with menu selections.
· Able to anticipate any unexpected guest need and react promptly and tactfully.
· Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm.
· Serve food courses and beverages to guests.
· Set tables according to the type of event and service standards.
· Record transactions/orders in Point of Sales systems at the time of order.
· Communicate with the kitchen regarding any menu questions, the length of wait, and product availability.
· Communicate additional meal requirements, allergies, dietary needs, and special rests to the kitchen.
· Check with guests to ensure satisfaction with each food course and beverage.
· Responsible for clearing, collecting, and returning food and beverage items to proper area.
· Maintain cleanliness of work areas, crockery, glass, etc. throughout the shift.
· Reviews order KOT ensuring accurate and timely preparations for order requirements accordingly.
· Present accurate final bill to guests and process payment.
· Ensures that the restaurant is always kept clean and organized
· Ensures that company brand standards and SOPs are consistently implemented.
· Work with fellow staff and managers to ensure that the restaurant achieves its full potential.
· Any other duties related to food and beverage service assigned by the manager.
· Always thank and give fond farewell to guests conveying anticipation for their next visit.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:

• Food provided

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• total work: 1 year (Preferred)

Work Location: In person