Job Opportunities in Egypt
October 17, 2024
ElMehy Engineering Company
القاهرة
FULL TIME
IT Team Leader
· Manage IT Internal Support Team supporting Windows 2016 Server Network, Office 365 Suite (Share Point , Teams, Exchange, Forms, Compliance, One Note, Power Apps ), MS SQL 2016, Sophos firewall , Symantec End point , Vm Ware ESXi , SAP B1 & Microsoft Power Query Business Analytics, Website, VPN, PBX, QNAP, DVRS, Onsite & Remote Attendance Solutions, …..
· Manage IT External Customer Support Team supporting informatic solutions as LIMS, ELN, SDMS & CDS onsite, remotely and at customers sites .
o Present Informatic Solutions as LIMS, ELN, SDMS & CDS to potential customers.
o Provide Training & Technical Support on our informatic solutions to Customers .
o Follow up with the customers to maintain the validity of Service Level Agreement ( SLA ).
o Develop Interfaces between our informatics solutions and customers informatics using different programs APIs .
· Monitor, secure and optimize the performance of the network, sharepoint, IT equipment & databases ensuring that they meet business requirements & ensure all manufacturer regulatory requirements & company procedures are met and carried out correctly.
· Develop and manage disaster recovery plans for databases, IT equipment & different business applications to ensure availability of mission-critical functions in a disaster situation .
· Maintain updated IT documentation procedures, polices, authorization & privilege matrix.
·Develop & Customize reports and business analytics representation of business data .
·Communicate with all IT suppliers & service providers to provide the required services to company network equipment and follow up the executions of those services till completion.
·Ensure controls related to Confidentiality, Availability, and Integrity of data and information are adequate.
·Educating co-workers about network security and best practices for computer usage
·Creatively in troubleshooting, analyzing problems to its roots and providing out of the box solutions solve all related IT problems.
·Continuous improvement of personal & team skills & knowledge.
·Meet dept goals due date, budget and prepare the required monthly dept reports for management.
Job Type: Full-time
· Manage IT External Customer Support Team supporting informatic solutions as LIMS, ELN, SDMS & CDS onsite, remotely and at customers sites .
o Present Informatic Solutions as LIMS, ELN, SDMS & CDS to potential customers.
o Provide Training & Technical Support on our informatic solutions to Customers .
o Follow up with the customers to maintain the validity of Service Level Agreement ( SLA ).
o Develop Interfaces between our informatics solutions and customers informatics using different programs APIs .
· Monitor, secure and optimize the performance of the network, sharepoint, IT equipment & databases ensuring that they meet business requirements & ensure all manufacturer regulatory requirements & company procedures are met and carried out correctly.
· Develop and manage disaster recovery plans for databases, IT equipment & different business applications to ensure availability of mission-critical functions in a disaster situation .
· Maintain updated IT documentation procedures, polices, authorization & privilege matrix.
·Develop & Customize reports and business analytics representation of business data .
·Communicate with all IT suppliers & service providers to provide the required services to company network equipment and follow up the executions of those services till completion.
·Ensure controls related to Confidentiality, Availability, and Integrity of data and information are adequate.
·Educating co-workers about network security and best practices for computer usage
·Creatively in troubleshooting, analyzing problems to its roots and providing out of the box solutions solve all related IT problems.
·Continuous improvement of personal & team skills & knowledge.
·Meet dept goals due date, budget and prepare the required monthly dept reports for management.
Job Type: Full-time
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