Job Opportunities in Costa Rica

Work Location: Terra Campus, Tres Rios

Qualification: High School Diploma

Experience: Minimum 1 years of relevant experience

No of openings: 2

Roles and Responsibilities:
Resolve technical issues related to the project platform and different products.
Complete detailed tickets and reports of the technical assistance provided, steps taken, and resolution of cases.
Report to the assigned team lead.
Maintain a good work ethic, as well as be transparent all the time.
Provide outstanding customer service to our partners.

Required Skills:
Proficiency in French B2+
Proficiency in English B2+
Basic computing and hardware knowledge and internet software.
Basic networking knowledge. (Preferred).
Customer Service and call center experience. (Preferred).
Level 1 technical support experience (Preferred, at least one year).
Sills to work in teams.
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Submit the form below to apply

Name(Required)
Email(Required)
Phone(Required)
How many years is your experience in the BPO Industry?(Required)
1 – 3 Years
3 – 5 Years
More than 5 Years
Do you have experience working as a technical support agent(Required)
Yes
No
Are you proficient in English > B2+?(Required)
Yes
No
Are you proficient in French > B2+?(Required)
Yes
No
Are you proficient in Spanish > B2+?(Required)
Yes
No
Are you comfortable working in a hybrid setting?(Required)
Yes
No
Are you willing to take a drug test, in accordance with local law/regulations?(Required)
Yes
No
Candidate legal ID(Required)
Attach Resume(Required)
Accepted file types: pdf, docx, doc, Max. file size: 10 MB.