Job Opportunities in Costa Rica
September 18, 2024
Equifax
Heredia
OTHER
Customer Service Representative Trilingual (French- English)
Position Summary
We are looking for a highly motivated Customer Service and Sales Representative to join our Call Center team. The ideal candidate should be a service-oriented professional with advanced technological skills and the ability to quickly adapt to new learning environments. Experience in sales and customer service is a plus, as is an advanced level of English and French, demonstrated by a B2+ certification in the international BELT exam.
What you’ll do
We are looking for a highly motivated Customer Service and Sales Representative to join our Call Center team. The ideal candidate should be a service-oriented professional with advanced technological skills and the ability to quickly adapt to new learning environments. Experience in sales and customer service is a plus, as is an advanced level of English and French, demonstrated by a B2+ certification in the international BELT exam.
What you’ll do
-
Provide exceptional customer service, responding to inquiries and resolving issues effectively and efficiently.
-
Utilize various tools and management software to record and track customer interactions.
-
Develop and execute sales strategies, identifying opportunities and offering products and services that meet customer needs.
-
Learn and adapt quickly to new products, services, and work systems.
-
Collaborate with other teams to ensure a seamless and consistent customer experience.
-
Stay updated on industry trends and company products.
-
Meet and exceed assigned sales goals and objectives.
-
B2+ level in the international BELT English proficiency test.
-
B2+ Leven in French
-
High School Diploma
-
Excellent verbal and written communication skills.
-
Ability to work in a team and manage multiple tasks simultaneously.
-
Continuous training and professional development opportunities.
-
A dynamic and collaborative work environment.
-
Competitive compensation package with performance-based incentives.
-
Growth Opportunities
Latest Job Opportunities
October 19, 2024
Edwards Lifesciences
Engineer II, Facilities (Building Maintenance)
OTHER
View Details
October 19, 2024
Johnson Controls
Building Controls Applications Engineer II - Major Projects
San José
View Details
Similar Jobs
September 9, 2024
Smith & Nephew
Team Manager - HR Customer Service Delivery (Alajuela, Costa Rica)
OTHER
View Details
New Jobs from This Company
October 17, 2024
Equifax
Trilingual Customer Support Representative (Dispute Resolution) - Senior
Heredia
OTHER
View Details
September 30, 2024
Equifax
Business Intelligence Developer - Intermediate
San José
OTHER
View Details