Job Opportunities in Costa Rica


September 20, 2024

Equifax

Heredia

OTHER


Trilingual Collections Junior Analyst

What you’ll do
  • Reduce past due balances on assigned portfolio including medium and small customer accounts.
  • Analyze aging reports to determine customer call priorities.
  • Communicate effectively with customers with past due accounts via phone calls and emails.
  • Provide account statements, invoice copies, account analysis, and account reconciliations to customers as requested.
  • Provide clear and concise notes for customer interactions.
  • Work on month end closing activities as assigned.


What experience you need

  • English fluency required written and oral B2/C1
  • French fluency required written and oral B2/C1.
  • 1-2 years of customer service experience or accounts recievable.


What could set you apart

  • Collections experience
  • G-suite and Oracle knowledge
  • Analytical and problem solving skills
  • Excellent communication skills
  • Team player

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