Job Opportunities in Costa Rica
September 20, 2024
Equifax
Heredia
OTHER
Trilingual Collections Junior Analyst
What you’ll do
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Reduce past due balances on assigned portfolio including medium and small customer accounts.
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Analyze aging reports to determine customer call priorities.
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Communicate effectively with customers with past due accounts via phone calls and emails.
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Provide account statements, invoice copies, account analysis, and account reconciliations to customers as requested.
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Provide clear and concise notes for customer interactions.
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Work on month end closing activities as assigned.
What experience you need
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English fluency required written and oral B2/C1
-
French fluency required written and oral B2/C1.
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1-2 years of customer service experience or accounts recievable.
What could set you apart
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Collections experience
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G-suite and Oracle knowledge
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Analytical and problem solving skills
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Excellent communication skills
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Team player
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