Job Opportunities in Canada
September 9, 2024
House of Commons
Fort McMurray
FULL TIME
Constituency Assistant
Reporting to the Office Manager, the Constituency Assistant provides casework, executive and administrative support services. Operationally speaking, the position is key in helping to advance and facilitate the Member’s main objectives and priorities through outreach, communications, event planning and other strategic activities.
Duties and responsibilities
· Provides various administrative and/or business services to the Member and staff to ensure the flow of operations and to help the constituency office achieve its goals and priorities.
· Acts as the first line of response with constituents for all incoming cases (e.g. immigration, Employment Insurance, Canada Revenue Agency, Veterans Affairs, and many others) and provides information, advice and support in person, over the telephone and in writing.
· Contacts government services on behalf of constituents to obtain more information and follow up on available national programs as well as to seek and achieve resolution in all cases and follows up with constituents throughout the client file life cycle. Ensures cases are dealt with in a sensitive, confidential and timely manner.
· Drafts responses to constituent emails and letters, including on general policy and constituency casework issues.
· Helps with special projects that aim to improve the effectiveness of the office’s administrative operations.
· Performs other related duties within the scope of the position.
Knowledge, skills and abilities
· Superior organizational skills.
· Good administrative skills and ability to multitask.
· Ability to work efficiently under pressure, respond to short-term demands and adapt to new situations.
· Exceptional judgment and interpersonal skills, and ability to exercise diplomacy when interacting with the public and stakeholders.
· Superior written and verbal communication skills with an ability to write clearly and concisely.
· Strong critical thinking skills, attention to detail and problem-solving abilities.
· Good grasp of the Canadian parliamentary system and federal political issues.
· Proficiency with the Microsoft Office suite.
· High degree of self-motivation to learn and take initiative.
· English mandatory, other languages an asset.
Education and experience
· Experience working in an office setting providing reception or administrative support.
· Post secondary education from a recognized institution OR an acceptable combination of education, training and relevant experience.te to the efficient functioning of our office environment.
Mandatory requirement:
A cover letter and resume is required. Please send to Deborah.moses.723@parl.gc.ca by Wednesday September 18, 2024 at 3:00 PM MST.
All interested candidates’ application will be kept confidential.
Job Type: Full-time
Pay: $50,000.00-$65,000.00 per year
Benefits:
Application deadline: 2024-09-18
Duties and responsibilities
· Provides various administrative and/or business services to the Member and staff to ensure the flow of operations and to help the constituency office achieve its goals and priorities.
· Acts as the first line of response with constituents for all incoming cases (e.g. immigration, Employment Insurance, Canada Revenue Agency, Veterans Affairs, and many others) and provides information, advice and support in person, over the telephone and in writing.
· Contacts government services on behalf of constituents to obtain more information and follow up on available national programs as well as to seek and achieve resolution in all cases and follows up with constituents throughout the client file life cycle. Ensures cases are dealt with in a sensitive, confidential and timely manner.
· Drafts responses to constituent emails and letters, including on general policy and constituency casework issues.
· Helps with special projects that aim to improve the effectiveness of the office’s administrative operations.
· Performs other related duties within the scope of the position.
Knowledge, skills and abilities
· Superior organizational skills.
· Good administrative skills and ability to multitask.
· Ability to work efficiently under pressure, respond to short-term demands and adapt to new situations.
· Exceptional judgment and interpersonal skills, and ability to exercise diplomacy when interacting with the public and stakeholders.
· Superior written and verbal communication skills with an ability to write clearly and concisely.
· Strong critical thinking skills, attention to detail and problem-solving abilities.
· Good grasp of the Canadian parliamentary system and federal political issues.
· Proficiency with the Microsoft Office suite.
· High degree of self-motivation to learn and take initiative.
· English mandatory, other languages an asset.
Education and experience
· Experience working in an office setting providing reception or administrative support.
· Post secondary education from a recognized institution OR an acceptable combination of education, training and relevant experience.te to the efficient functioning of our office environment.
Mandatory requirement:
A cover letter and resume is required. Please send to Deborah.moses.723@parl.gc.ca by Wednesday September 18, 2024 at 3:00 PM MST.
All interested candidates’ application will be kept confidential.
Job Type: Full-time
Pay: $50,000.00-$65,000.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
Application deadline: 2024-09-18
We regret to inform you that this job opportunity is no longer available
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