September 12, 2024

Queensland Health

Townsville

Patient Service Officer

The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland. Our purpose is 'great care every day'.
The Charters Towers Health Service is a 25-bed facility located in Charters Towers, Queensland, about 134km west of Townsville.
The facility, which employs 110 people within the Charters Towers region, offers a variety of services to the community including accident and emergency care, general in-patient medical, surgical, obstetric and paediatric services.
About your opportunity

Deliver exceptional person-centred customer service to patients, their families and the public, assisting and directing patients, visitors and colleagues in an effective and courteous manner.
Build good relationships with patients, their families and work colleagues by using strong communication and negotiation skills to understand customers' needs and deliver a service that meets their needs with adherence to policy and standards.
Work as a member of a team and foster team spirit by building and maintaining cooperative relationships and adapt to changing demands to deliver effective customer services.

Generous remuneration package value up to $48,828 p.a. comprising:

Salary range of $38.81 to $43.16 p.h. (AO3)
17.5% loading + leave
12.75% employer contribution to superannuation.

Other employment benefits may include: professional development, salary sacrificing options, shift and locality allowances, employee wellness and assistance programs, and access to corporate discounts.
Requirements

Nil mandatory qualifications required for this role.
This is a Vaccine Preventable Diseases (VPD) risk role: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, and Pertussis.
Probation period may apply.
Pre-employment checks will be conducted.

Please refer to the Role Description for further details.
About the location
Charters Towers is one of the most beautiful inland cities in Queensland, with its unrivalled architecture and unique history, Charters Towers is a surprising pleasure and a delight to live in and visit. Take a step back in time and discover this enchanting outback town which is just an hour and a half west of Townsville. Driving through the streets of Charters Towers is like viewing a living montage of Australian history and heritage.
Interested..?
Contact: Courtney Cronin on 07 4433 9033.
Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV591187
Applications close: Monday 30/09/2024.This work is licensed under a Creative Commons Attribution 3.0 Australia License.