Job Opportunities in Australia
September 17, 2024
Queensland Health
Townsville
OTHER & PART TIME
Patient Services Officer
The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland. Our purpose is 'great care every day'.
About your opportunity:
Permanent part-time, 60.80 hours per fortnight
The Patient Services Officer will:
Role Requirements:
Why make the change?
With over 300 days of sunshine a year Townsville is the largest centre in Northern Australia, offering a laid back tropical lifestyle and is the gateway to the world famous Great Barrier Reef, stunning beaches, rainforests and the Outback. A vibrant, dynamic city, Townsville offers the perfect balance between spectacular natural attractions without sacrificing the benefits of a metropolitan city. No matter your lifestyle, Townsville offers families, couples and friends a place to call home.
Interested?
Contact: Lauren Steen on 07 4433 1435.
Apply ONLINE by: Thursday, 3 October 2024.
Unsolicited resumes from recruitment agencies will not be accepted.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
About your opportunity:
Permanent part-time, 60.80 hours per fortnight
The Patient Services Officer will:
- Deliver exceptional person-centred customer service to patients, their families and the public.
- Work collaboratively as a member of the administrative team and provides quality support to deliver a high standard of organisational and patient-focused outcomes.
- Contribute to creating an exceptional place to work by consistently aligning workplace behaviors to organisational values.
- Advanced customer service experience relevant to the public health setting including the demonstration of patience, understanding, confidentiality and a positive approach that includes the ability to deescalate difficult situations.
- High level written, verbal and interpersonal skills to effectively liaise with internal and external customers and stakeholders at various levels.
- Highly accurate utilisation of Microsoft Office 365 suite and corporate/patient information systems and databases which includes the ability to retrieve and interpret performance information.
- Demonstrated ability to read, interpret and apply standards, policies and procedures relevant to role to deliver patient and corporate outcomes that contribute to the achievement of organisational goals.
- Proven ability to work effectively as an individual with limited supervision or collaboratively within a multidisciplinary team, establishing work priorities, meeting deadlines, coordinating tasks and workflow and adapting as required to meet the needs of a changing work environment.
- Knowledge and understanding of the relevance and application of values-based workplace behaviours and attributes.
- Demonstrated awareness of, and ability to actively and effectively participate in a working environment supporting contemporary human resource practices including workplace health and safety, employment equity and anti-discrimination, ethical behaviour and continuous improvement.
- Generous remuneration package value up to $78,124 p.a. comprising:
- Salary range of $38.81 to $43.16 p.h. (AO3)
- 4 weeks annual leave with 17.5% loading
- 12.75% employer contribution to superannuation.
Role Requirements:
- This is a Vaccine Preventable Diseases (VPD) risk role: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, and Pertussis.
- Probation period may apply.
- Pre-employment checks will be conducted.
Why make the change?
With over 300 days of sunshine a year Townsville is the largest centre in Northern Australia, offering a laid back tropical lifestyle and is the gateway to the world famous Great Barrier Reef, stunning beaches, rainforests and the Outback. A vibrant, dynamic city, Townsville offers the perfect balance between spectacular natural attractions without sacrificing the benefits of a metropolitan city. No matter your lifestyle, Townsville offers families, couples and friends a place to call home.
Interested?
Contact: Lauren Steen on 07 4433 1435.
Apply ONLINE by: Thursday, 3 October 2024.
Unsolicited resumes from recruitment agencies will not be accepted.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
We regret to inform you that this job opportunity is no longer available
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