Internal & Change Communications Specialist RCP (00008123)

October 23, 2024

Auto & General Insurance

Toowong

OTHER

The Internal & Change Communications Specialist – Risk Uplift Program, will take responsibility for planning and executing the internal and change communications strategy and activities to support the effective deployment and embedding of A&G’s risk culture program .

This role will work closely with the Corporate Communications team, Group Risk program team, members of the Group Risk division and key stakeholders across A&G, Compare the Market (CTM) and i Select, to engage and embed the key change and communications deliverables outlined in the risk uplift program of work.

The Internal & Change Communications Specialist is responsible for the development and delivery of targeted, behavioural change communication strategies and action plans relating to the integration and deployment of a risk culture and maturity program across Auto & General, Compare the Market and i Select.

As a c ommunications specialist, work with key stakeholders (both internal and externa) to communicate the risk governance framework and key activities, aligned to the A&G risk program.

Develop, execute and embed communication action plans across varied audiences, aligned to the strategic communication plan.

Create education and awareness campaigns for varied audiences on the three lines of defense, risk management framework, controls and obligations.

Create and execute strategic communication plans to support risk culture changes, process and system changes, aligned to the risk program.

Deliver practical, scalable solutions that will successfully engage people and drive the adoption of change.

Maintain excellent stakeholder relationships, acting to minimise change resistance and maximise employee engagement and enable effective communication.

Create strong, clear and concise communications for internal audiences at all levels and across varied internal communication channels.

Take a ll reasonable directions from leaders to comply with the organisation’s workplace health and safety (WHS) protocols. WHS is everyone’s responsibility.

Tertiary qualifications or equivalent experience in communication, change management or business/people-related field.
Experience in working in risk management, corporate governance and regulatory compliance environments in a financial services environment.
Strong change and communications management experience.
Demonstrated ability to effectively engage stakeholders at all levels of the organisation.
Superior communication skills, both written and verbal.
Excellent organisational skills and ability to work autonomously, prioritise and manage multiple tasks with attention to detail and respect for confidentiality.
Confidence and ability to make decisions and take accountability.
A superior level of attention to detail and accuracy.
Ability to demonstrate self-motivation, a can-do attitude and be a strong team player with strong interpersonal skills.