October 23, 2024

Stratco

Huntingwood

FULL TIME

Internal Sales Support Officer

Innovator and leader in Australian Retailing & Manufacturing
Benefit from Stratco training & support to ensure your success
Full-Time Opportunity

ABOUT STRATCO

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

THE OPPORTUNITY

An exciting opportunity has become available for an Internal Sales Support Officer based in Huntingwood. This is a great opportunity for a flexible and customer-focused person to become an integral part of our company. This position involves working as part of our collaborative trade sales team - reporting to the Trade Sales Manager.

RESPONSIBILITIES

Stratco is looking for a bright and talented individual who has a strong work ethic and an enthusiastic attitude. As a key member of the trade sales team your role will include:

Efficiently process customer orders and quotes via phone and email
Prepare accurate and detailed quotes for customer orders
Proactively monitor orders, promptly communicating any delays to builders
Liaising with sales teams and trade customers on product selections and problem solving
General customer service and sales support
Collaborate with team members, other business areas and projects as required
Strict adherence to our critical safety rules & contributing to a safe working environment

ABOUT YOU

Experience in an estimating role or a related trade qualification (advantageous)
Excellent computer and data entry skills
Strong customer focus with an eye for detail and a sense of urgency to achieve results
Highly developed interpersonal and communication skills
Demonstrate a proactive, hands-on attitude with a "can do" approach
Willingness to enhance the customer experience by working with enthusiasm, energy, and pace
Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart

OUR PHILOSOPHY

Whilst manufacturing is our foundation, our team is our future. Stratco recognise and champion diversity as a cornerstone of our current and future success. We know through experience that diverse perspectives and backgrounds foster a more creative and productive work environment. Enabling a culture of equality is not only the right thing to do but also the smartest choice. Our approach to diversity is quite simple – it centers on embracing everyone.

Stratco places a concerted effort to elevate the representation and influence of women within our organization.

At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.

APPLICATION PROCESS
If this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.

To see more information about Stratco & our careers please visit – stratco.com.au/careers