October 24, 2024

Stratco

Gepps Cross

FULL TIME & PART TIME & OTHER

Customer Service Centre Officer

Innovator and leader in Australian retailing & manufacturing
Benefit from ongoing Stratco training & support
Full Time & Permanent Part Time opportunities offer

With over 75 years' experience in the building and home renovation markets, Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.

Stratco is looking for a motivated professional who has a strong work ethic and an enthusiastic attitude. This is a great opportunity for a flexible and customer-focused person to become an integral part of our growing national and international company.

ABOUT THE ROLE

As a team member of our Gepps Cross Retail Customer Service Centre (CSC) team your role will include:

Telephone customer service and sales
Providing exceptional customer service
Keying of orders
Liaison with manufacturing, retail and despatch teams
Regular communication and interaction with store managers

The successful applicants will have the following skills and attributes:

Previous experience in customer service or internal sales
Excellent data entry skills
Strong customer focus with an eye for detail and a sense of urgency to achieve results
Highly developed interpersonal and communication skills
Ability to work in a fast-paced sales environment
Previous experience in a busy Call Centre would be very favourably looked upon
Flexibility to work alternate weekends (Saturdays/Sundays) which will include weekend loadings/penalty rates

We welcome applicants looking for either Full Time or Permanent Part-Time hours to apply.

REWARDS & BENEFITS
Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme

ABOUT STRATCO
Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

OUR PHILOSPHY
Whilst manufacturing is our foundation, our team is our future. Stratco are invested in providing fulfilling and rewarding careers, empowering our team to grow, and encouraging them to contribute and thrive. Be a part of our dynamic business that is shaping outdoor living, improving the lifestyles of our customers, and making all our dreams come true. At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.

APPLICATION PROCESS
If this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.

We embrace diversity and are dedicated to building a team that reflects the communities we engage. We welcome and encourage applications from individuals of all backgrounds.

To see more information about Stratco & our careers please visit –stratco.com.au/careers

Apply now!