Job Opportunities in Australia
October 23, 2024
Auto & General Insurance
Toowong
OTHER
Professional Delivery Lead
Purpose of the role
The Delivery Lead (Professional), reporting to the Service Delivery Manager, oversees facilitators delivering professional development programs, including leadership development, at Auto & General. This role also coordinates external vendor delivery.
The role
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.
We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
The Delivery Lead (Professional), reporting to the Service Delivery Manager, oversees facilitators delivering professional development programs, including leadership development, at Auto & General. This role also coordinates external vendor delivery.
The role
- Plan and organize the delivery of internal professional development programs, ensuring effective resource allocation and adherence to timelines.
- Lead a large team of facilitators, providing clear direction and fostering high engagement.
- Communicate objectives and updates to the team, stakeholders, and external vendors to ensure alignment on development goals.
- Manage data on program performance, participant feedback, and vendor outcomes to drive continuous improvement.
- Use the Mylearning system to track delivery, manage schedules, and maintain accurate records.
- Execute new learning solutions and resources as directed by the Senior Delivery Manager to enhance workforce capabilities.
- Coordinate with external vendors to ensure the delivery of scalable solutions meets standards and requirements.
- Certificate IV in Training and Assessment (TAE)
- Extensive experience in leadership development service delivery
- Certification in the Financial Services industry preferred
- Experience in leading or coaching in a learning environment
- Strong facilitation skills (both on-the-job and classroom)
- Knowledge of modern learner expectations, theories, and adult learning principles
- Excellent interpersonal, written, and organizational skills
- Proven ability to deliver training programs to diverse audiences
- Proficiency in Microsoft Office (Word, Excel, Power Point)
- Strong self-management, team participation, and change management skills
-
Location – All Sites
This role is available at any of our Brisbane and Sunshine Coast locations providing flexibility to choose the office that suits you. Our Toowong office is close to the city with easy public transport and parking options while our North Lakes offices are within walking distance of some of the north side’s best retail locations. If you love a view of the water, why not consider our Kawana office on the edge of Lake Kawana and only a five minute drive to the closest beach.
- Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
- Work flexibility - with options to work from home two days per week.
- Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
- Grow with us - we’ve got learning and professional development opportunities to suit everyone.
- Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
- Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
- Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
- Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.
We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
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