Job Opportunities in Australia

Employment Opportunity

We are dedicated to providing the highest quality services for the well-being of our citizens. Joining the City of Norwood Payneham & St Peters is an opportunity to challenge yourself – contribute your best and be inspired by the people and environment around you.

Governance & Civic Affair
Helpdesk Officer

• Start your Career in IT in a culture of excellence, integrity and working together.
• Join a friendly & professional organisation with flexible working conditions.
• On the job training provided, all level of experience are welcome to apply.

Annual salary of $62,369.30 + Statutory Superannuation
Part-time Fixed term contact (0.6 – 0.8 FTE) until 30 June 2025

The City of Norwood Payneham & St Peters is an inner eastern metropolitan Council, nestled on the outskirts of the CBD. The area enjoys a reputation as one of Adelaide’s most desirable places to live, work, study, and visit.

The Role
We are excited to invite applications for a Graduate level IT professional to join our Governance and Civic Affairs unit. This role offers a unique opportunity to contribute to, Service Desk Support, Training and End User Support.
The Helpdesk Officer will provide technical assistance, deliver professional and friendly IT customer service, training, and communication to both internal and external clients. The Helpdesk Officer is responsible for handling technical inquiries, service requests and communicating effectively via email,
face-to-face and phone.

About You
To be successful in this position you will be a proactive individual who has a passion to assist people and possess the following skills and experience:

• Good communication skills, face to face and over the phone.
• Good organisational and time management skills.
• Ability to follow directions accurately and efficiently.
• Ability to work well in a team environment and autonomously.
• Knowledge of Microsoft and Windows desktop operating systems.
• Previous experience in a helpdesk role will be highly regarded but is not essential.

Benefits

• Join a value-based organisation.
• Training and professional development opportunities
• Study assistance.
• Annual salary increases.
• Annual leave loading.
• Confidential & free access to the Employee Assistance Program 24/7.
• Income protection (illness, accident & injury).
• Work on cosmopolitan The Parade, Norwood.

Specific enquiries may be directed to the Council’s Information Services Manager, Aerken Kuerban by telephoning 8366 4581.

Applications close at 5:00pm on Friday, 8 November 2024