September 23, 2024

Westpac Group

Sydney

FULL TIME

Executive Manager, Strategy and Insights

Permanent full time
Sydney or Melbourne location
Hybrid role - 2 days minimum in office

How will I help?
The purpose of this role is to formulate, communicate and execute the Commercial Bank’s Strategy to increase market share and achieve our ambition to be #1 Business Bank.

The purpose of this role is to formulate, communicate and execute the Commercial Bank’s Strategy to increase market share and achieve our ambition to be #1 Business Bank.
Lead the development and implementation of the Commercial Bank strategy, aligning to the overall Division and Group ambition and objectives.
Conduct comprehensive market analysis, competitor assessments,and industry trend evaluations to identify opportunities and threats.
Collaborate with cross-functional teams to explore, identify and develop new customer value propositions and offerings through customers channel of choice.
Stay abreast of emerging technologies and industry innovations to identify opportunities for digital transformation.
Scope, design and test new and/or improved customer experiences through the application of customer insights and testing, understanding needs, behaviours and attitudes towards Commercial Banking.
Collaborate and communicate our Commercial Banking strategy effectively to internal and external stakeholders.
Present strategic recommendations to CB LT, B&W LT and Executives

What’s in it for me?
You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?

8-10+ years’ strategy experience in a top tier strategy consulting firm
Understanding and experience in Financial Services preferred
An innovative problem solver who excels at making the complex simple, and the simple compelling
Ability to think strategically and implement initiatives to deliver financial, risk and customer outcomes
Strong understanding and experience in utilising customer insights, data and market research to inform proposition development
Strong commercial and financial acumen
Proven experience in delivering experiences which delight customers
Exceptional stakeholder management skills and the ability to influence internal and external stakeholder relationships

What’s it like to work there?
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
Hear from some of our people and their experiences working with us.
How do I apply?
Start here. Just click on the APPLY or APPLY NOW button.
At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au .
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au