Job Opportunities in Australia


September 9, 2024

Shangri-La Cairns

Cairns City


Executive Assistant - General Manager


Executive Assistant - General Manager
  • Global brand with opportunity for growth and progression
  • Accommodation benefits, F&B discounts, staff meals, laundered uniform and more!
  • Competitive salary and incentive scheme
At Shangri-La, The Marina, Cairns, we have a unique opportunity for an accomplished Executive Assistant to become an integral part of our Executive Department reporting directly to the General Manager.


The Hotel



Shangri-La The Marina, Cairns is a luxury five-star hotel located beside Marlin Marina and Trinity Inlet in the heart of Cairns. With 255 guest rooms, 18 function venues and extensive food and beverage facilities, the hotel is part of a leading international company with more than 100 hotels and resorts worldwide.



The Role



This position entails ensuring the seamless execution of timely, efficient, and effective office administration and executive support.



As the Executive Assistant to the General Manger, your responsibilities will include:

  • Providing high quality administrative support primarily to the GM, but also the Executive Committee and Department Heads as required
  • Proactive management of the GM’s diary and emails – coordination of meetings, responding to emails and invitations, replying to guests on behalf of the GM
  • Acting as a professional point of contact for both internal and external clients and guests
  • Coordinating both domestic and international travel for team members as required, including visa arrangements, flight and accommodation bookings
  • Phone and mail management – answering calls, taking messages and ensuring the accurate distribution of mail
  • Collation of various meeting and board papers as well as the preparation of Power Point presentations
  • Ad hoc administrative duties, including but not limited to filing, scanning, photocopying, database maintenance and taking of meeting minutes
About You

This role is ideal for an individual who is a motivated and highly organized professional, yet personable, candidate with the following qualifications and skillset:
  • Proficiency in Microsoft Office applications and hotel-specific software, including Opera.
  • High level of confidentiality.
  • Exceptional attention to detail.
  • Outstanding communication skills, both written and verbal.
  • Ability to work independently as well as collaboratively in a team.
  • Effective time and task management skills.
  • Flexibility and quick adaptability.
  • Preferably, previous experience in a hotel environment.

What’s in it for you:

  • The opportunity to work at an iconic Cairns luxury hotel
  • Career progression and development opportunities
  • Discounted city car parking
  • Dry cleaning allowance
  • Duty meals provided in fully staffed and maintained staff canteen
  • CBD location on the Cairns waterfront
  • Accommodation discounts with the group
  • Shangri-La Academy for professional development and learning
  • Other Staff discounts, offers and more!
Only candidates with the right to work permanently in Australia will be considered for this position.


If this position sounds like you, please send resume and covering letter detailing relevant experience.

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