September 1, 2024

Australian Government

Campbell

APS 5 - Case Management Officer

$83,706 - $89,659 + up to 15.4% Superannuation
Campbell Park - ACT, Edinburgh - SA

The Role
As an APS 5 Case Management Officer, you will undertake the following tasks:

Work within a multidisciplinary team to ensure optimal outcomes for case management and stakeholders.
Ensure submitted requests are complete and all required information and documentation is provided.
Undertake assessment of cases against policy, procedures and all relevant data sources to identify risks and potential mitigations.
Make recommendations to the delegate clearly and concisely articulating relevant factors.
Support the ongoing development of assessment and risk management processes.
Manage records in accordance with relevant legislation and Defence policies and procedures.
Identify and respond to stakeholder information and records management requests and provide timely advice.
Engage with relevant stakeholders to achieve best practice and where appropriate share risk assessments and trend analysis.

About our Team
Security Policy and Services Branch is looking to welcome motivated individuals to support the assessment of foreign work authorisation requests under the Safeguarding Australia’s Military Secrets framework.

The branch is looking for a number of Case Management Officers to assess foreign work authorisation requests and make recommendations to the delegate based on best security practice.

Our Ideal Candidate
The successful candidates will:

Have high attention to detail, strong writing and problem-solving skills and an analytical approach to tasks and priorities.
Demonstrate resilience, initiative and innovation, and be a quick and eager learner open to change.
Have the flexibility and organisational skills to succeed in a highly dynamic work environment.
Be improvement focused, have a strong results orientation, and seek to add value.
Communicate and collaborate openly with various internal and external stakeholders and work effectively across a multidisciplinary team.
Have time management skills to appropriately meet deadlines.