June 14, 2024

Serco

Grafton

OTHER & FULL TIME

Correctional Case Officer

Serco is a place where you can grow
Join a team of 12,000+ professionals across ASPAC and experience a place of opportunity, challenge and reward.
We offer a work area which supports you to grow and has flexible benefits to suit you in every stage of your life and career, including:

Working only 165 days a year on our current rosters
Long weekends
Earn circa $70,000 in your first year
Overtime frequently available
Annual wage increments
Five weeks annual leave
Paid on the job training, including Cert III & Cert IV
Uniforms and lunch meals provided
Share2Care 12 weeks of paid parental leave to eligible employees
Access to 24/7 Safety, Medical and Mental Health Care via the Sonder (including family members)
Generous Employee Referral Program
Flexible salary packaging available

Make an impact at Serco
As a Correctional Case Officer at Clarence Correctional Centre, you'll be pivotal in rehabilitating inmates while ensuring the safety and security of the facility. You'll work closely with a multidisciplinary team to support inmates throughout their sentences, promoting their reintegration into society.
As a Correctional Officer, you’ll make a positive impact by:

Providing safe and secure custody to those entrusted into our care, protecting the community, and reducing reoffending.
Supervising individuals and developing positive relationships, role modelling, mentorship
Supporting inmates' behavioural change toward a crime-free life

Where can this new career take you
Accelerate your career through our learning & development opportunities – think skills-based training, defined career pathways & fantastic internal mobility opportunities across the group.
This new career could be a step towards becoming:

A Case Planning Officer
An Immediate Action Team member
A Dog Handler
An Intelligence Analyst
A Control Room Operator
A Trade Instructor
A team member that works in a non-custodial role

Serco is a place for you
If you've got the heart, integrity, and drive to make a difference, you're our ideal candidate.

No experience? No worries. We’ll train you from day 1, ensuring you're supported for the journey ahead.

To be successful in this role you’ll need:

A commitment to making a difference in other people's lives
Good communication skills
Resilience and the motivation to achieve positive outcomes
An energetic and positive mindset
Physical fitness to meet the demands of the role, including control and restraint techniques
Ability to remain calm under pressure and effectively manage challenging situations

If you would like to find out more before applying, please feel free to contact the team on 0427052866, we would love to hear from you.
As a fast-growing and successful global company, Serco’s services span across the areas of justice, immigration, defence, space, customer services, health, and urban mobility.
In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.
Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
Impact a better future at Serco.

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