Front Office Duty Manager| Quản Lý Ca Trực Bộ Phận Tiền Sảnh
Hạn nộp: 29/12/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Huyện Côn Đảo - Bà Rịa - Vũng Tàu
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Tiền sảnh
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
12/11/2024 00:50
MÔ TẢ CÔNG VIỆC
Review the log-book and receive handover from the night shift following the checklist. Ensure all information is clear, the cash float is counted correctly, and discuss any guest-related issues in detail
Inspect buggy station, parking, reception, welcome sala, stores, and office to ensure cleanliness, proper equipment condition, and sufficient supplies
Conduct daily or immediate briefings as necessary
Review the day's arrivals and departures; ensure GEMs are well-informed about their guests. Coordinate villa inspections with the Direct Managers
Assist Direct Managers in welcoming arrivals and bidding farewell to departures
Ensure check-in folios are complete, protocols are followed, and the Opera system is correctly updated
Be aware of in-house guests requiring extra attention. Follow up on pending requests or tasks from previous shifts
Report any unusual events or serious guest complaints to the Direct Managers. Share updates from management with the team
Check and update the fish key report; investigate any loss and take necessary action
QUYỀN LỢI ĐƯỢC HƯỞNG
100% salary in 2-month probation
Social Insurance on 100% salary
Annual Home leave ticket support
Accommodation provided
Uniforms and Laundry Service provided
Relocation allowance to all positions provided
24/7 personal accident enrolled from starting date
Duty Meals and Transportation provided
2,400,000 VND monthly allowance to certain levels provided
Worldwide learning & Career Development with Six Senses & IHG
YÊU CẦU CÔNG VIỆC
English with the ability to communicate clearly in the local dialect
Good knowledge of hotel operations
Communicating effectively in writing as appropriate
Good Microsoft Office skills required
YÊU CẦU HỒ SƠ
Diploma in relevant fields
Minimum one year of experience in similar positions
Experience in luxury sector is a plus