Job Opportunities in Vietnam

Hạn nộp: 30/11/2024 Mức lương: 8.000.000đ - 12.000.000đ
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Huyện Tân Thành - Bà Rịa - Vũng Tàu
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Cập nhật
30/10/2024 15:22
MÔ TẢ CÔNG VIỆC
Part 1: Guest Service Excellence- You are the key of Customers' satisfaction.
Supervise front desk staff and ensure that they provide excellent customer service
Respond to guests' inquiries and requests in a timely and professional manner
Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests
Manage reservations and room availability
Ensure accuracy of billing and payment processes
Monitor and review guest feedback
Resolve customer complaints
Train and coach front desk staff
Monitor staff performance and provide feedback
Maintain a clean and organized front desk area

Part 2: Fostering a Positive and Collaborative Work Environment- WE CANT GROW UP WITHOUT YOU

Contribute to a positive and collaborative work environment by upholding professional conduct and teamwork principles.
Adhere to all hotel policies and procedures, consistently maintaining high standards of service and professionalism.
Contribute to maintaining a clean and organized lobby and work area, reflecting positively on the hotel's image and brand.
Actively participate in staff training and development opportunities, continuously enhancing skills and knowledge.
Perform other duties as assigned by management, demonstrating flexibility and commitment to the team's success.
QUYỀN LỢI ĐƯỢC HƯỞNG
13th-month salary
Annual leave: 12 days
Competitive salary and bonus packages based on work results
Opportunity to build a capable and inspired workforce for new hospitality
Participating in social insurance, health insurance, and unemployment insurance according to state regulations
Evaluation based purely on capacity and rapid growth opportunities
YÊU CẦU CÔNG VIỆC
Effective communication in both Vietnamese & English, 3rd language is a plus.
Good communication and guest-handling skills
Hardworking, honest, careful, enthusiastic, and a good team supporter
Proficient in computer skills
Experience working as a supervisor
Proven leadership and organizational skills
Working knowledge of hotel management systems
Able to multitask and prioritize tasks
Flexible schedule with the ability to work nights, weekends, and holidays
YÊU CẦU HỒ SƠ
Effective communication in both Vietnamese & English, 3rd language is a plus.
Good communication and guest-handling skills
Hardworking, honest, careful, enthusiastic, and a good team supporter
Proficient in computer skills