August 5, 2024

Normal

FULL TIME

Summary:
Under the general supervision of the Travel Director, processes travel reports for university staff.

Essential Duties and Responsibilities:

Process travel request and expenses reports in SAP Concur and traditional paper form for student travel.
Analyze invoices, receipts, and other documentation for accuracy, verifying the completeness of documentation to approve, deny, and clear travel charges incurred.
Communicate with University faculty, staff, and students related to travel.
Conduct trainings with the University faculty and staff on SAP Concur travel management system.
Ensure that all travel follows the University and Alabama State policy and procedure.
Process monthly liquidations for travel encumbrances.
Process reconciliations for travel advances.
Maintain relationships with all Faculty, Staff, and Student.
Process request in an efficient and timely manner.
Attend travel trainings and professional development trainings to stay abreast of information pertaining to travel.
Must be customer focused, employ excellent judgment, discretion and employ excellent customer service skills.
Ability to use independent judgment.
Must understand customer service standards and procedures
Must pay attention to detail.
Must have the ability to work with people at all levels inside and outside the University.
Must be able to adapt to a fast-paced environment.
Perform other duties as assigned.

Minimum Position Requirements (including certifications, licenses, etc.):

B.S. Degree in Business Administration, Business Management, Accounting or related field.
One (1) – Two (2) years of professional level experience with customers, travel, reconciliation and compliance.
Two (2) – Three (3) years of customer service experience.
Must have a detailed understanding of, and experience with Microsoft Excel, Word, Outlook and Adobe Pro software.
Must pay attention to detail.