Job Opportunities in United States

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are seeking a dedicated Strategy Consultant for our Strategy and Insights team.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC. Relocation assistance is not available for this position.

As a Strategy Consultant, you will be responsible for providing strategic support for the USAA Life Company business. You will work collaboratively with Strategy Engagement Directors to support internal consulting projects in the areas of strategy development, growth strategy, organizational design and operating model and business transformation. Through your project work, you will develop relationships with stakeholders across the organization and have opportunities to present to senior leaders. You will support the development and communication of the three-year strategic plan.

Stepping into this strategist role isn’t just about a job—it’s about embarking on a journey. At USAA Life Insurance, we're not just another insurance company; we are an institution with a storied legacy, and we invite you to be an integral chapter in our ongoing narrative. Few roles offer the chance to influence millions. Here, your strategies will shape the experiences of countless families and individuals, ensuring they have the security and assurance they deserve. Your contributions will resonate across homes, communities, and lifetimes. Are you ready to redefine the boundaries of what's possible? Let's co-create the future of USAA Life Insurance.

What you'll do:

• Support internal consulting projects: Understand the strategic opportunities and issues faced by the organization. Design workplans, conduct targeted research, and collect data from various internal and external sources. Perform high-impact analysis, aiding in evaluating and designing business solutions. Support the creation of compelling storylines that clearly articulate findings, insights, and recommendations.
• Monitor and assess external trends: Conduct industry and competitive research to identify potential strategic opportunities and threats. Communicate insights and support the development of recommendations to leadership.
• Support strategic planning: Support the development and communication of the organization’s three-year strategic plan.
• Assist with strategy communication and alignment: Contribute to communicating the organization’s strategy to senior management, employees, and other stakeholders to ensure that all levels of the organization are aligned with and working towards the same goals. Work collaboratively with Strategy Engagement Directors to support the design, development, and facilitation of strategy off-sites.
• Monitor and report on progress: Assist with monitoring the progress of the organization’s strategic initiatives and reporting on results to senior management and other stakeholders.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's Degree in a Business, Engineering or Science discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 4 years of business experience demonstrating proficiency in strategy consulting, corporate or business unit strategy or relevant work experience; or an Advanced Degree in Business or STEM and 2 years business experience demonstrating proficiency in strategy consulting, corporate or business unit strategy or relevant work experience.
• Proficient knowledge in project management.
• Experience in influencing business decisions.
• Advanced proficiency with Microsoft Power Point and Excel.
• Strong research, analytical, and written and oral communication skills.

What sets you apart:

• Financial Service industry experience, preferably in the Life or Annuity space.
• Experience working with high impact and high visibility work.
• Demonstrated ability to manage ambiguity and work autonomously.
• Highly analytical and critical thinker who can address problems using data.
• Experience cultivating relationships and leading people through change.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $156,290.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.


USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.