We are looking for a Store Keyholder to join our store in Seaford! Candidates should have strong communication skills and be interested in making customers feel welcome in our store. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied. This job does entail lifting up to 50lbs on a consistent basis and requires a strong passion for pets and pet products. Responsibilities
Greet and direct customers
Check in and put away orders
Answer customers’ questions about specific products/services
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
Create engaging displays
Skills
Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Basic math skills
Excellent communication skills, capable of building trusting relationships