Job Opportunities in United States

Description

Examples of Duties

• Answer and operate a multi-line telephone system. Direct calls and answer questions that do not require a police officer.
• Greet, answer questions, and provide general assistance to the public as they enter the police department. This could include people in various states of emotion, including sadness, distress, disappointment, and/or anger.
• Assist with public records requests; examples could include case, arrest and/or crash reports.
• Assist the public with obtaining gun permits and explain the process of the on-line application.
• Complete local background checks as needed (adoption, employment, licensing, gun permit, etc.).
• Receive money.
• Process and manage solicitor permits.
• Process alarm permit applications.
• Track false alarm violations and send out notices as required.
• Manage and enter police report data into the New World Records Management System, including various citation types and crash report data.
• Create, maintain, and edit documents and reports created in Microsoft Office, Publisher, and various other applications.
• Review reports for the Victim Services Unit and prepare mailers as needed.
• Cross-train in all areas of the Records Unit.
• Various administrative tasks.

Minimum Qualifications

• High School diploma or GED and 1 year of experience resulting in the knowledge, skills, and abilities necessary to perform essential functions;
• Requires ability to multi-task, prioritize tasks, type and prepare a standard business letter, and knowledge of, or ability to learn to use, standard office equipment;
• Proficiency with Microsoft products preferred;
• Strong customer service and communication skills required.

• Extensive experience with Microsoft Office Products;
• Familiarity with records management software similar to New World Law Enforcement Records or Share Point;
• Experience as a notary;
• Experience with public service employment or other fast paced environments;
• Experience with multiple social media platforms.