POSITION DUTIES AND QUALIFICATIONS
SUMMARY OF DUTIES:
Manages Community Services programs and grants. Participates in the development and administration of division budgets.
DUTIES AND RESPONSIBILITIES:*
Position Specific Summary
The Community Services Manager position at the City of Tucson’s Department of Housing and Community Development oversees resident housing, services, compliance and operations. This position includes capital improvements, asset management, direct supervision, along with ensuring residents have access to safe living options and essential services like education, employment, and health care.
Work is performed under the supervision of the Community Services Administrator. This position exercises supervision over housing personnel.
Duties and Responsibilities
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Maintains program integrity and compliance through gathering data from external sources, reading regulations to determine the necessary criteria, researching data for statistics and other relevant materials. Documents and assists with the planning, implementation, direction and management of all functions and resources of the section to achieve the strategic objectives of the department and the City in an efficient and effective manner. Assists with the implementation and evaluation of policies, programs, projects, and procedures. Develops and partners with stakeholders on section budget.
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Analyzes the organization, community needs, analyzes trends, reviews statistics, opportunities and communicates to the department leadership. Plans, implements, and monitors programs by reviewing data and timelines, assigning appropriate personnel, planning, organizing, and monitoring program activities. Ensures compliance with guidelines, timelines, regulations, and program performance, conducting program analysis and evaluation. Compares data, identifies deficiencies, and plans corrective actions.
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Directs and supervises the work of housing personnel. Coordinates assigned personnel and their projects ensuring timely and quality activities for the benefit of the section, division, department, City, and the community. Assists with implementing the department vision through section activities and leads the section to maximum employee productivity. Supports recruitment and conducts evaluations on employee performance. Investigates and resolves grievances along with general employee concerns. Provides training and guidance to staff. Makes salary recommendations for payment placements.
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Ensures that division operations conform with local, state, and federal governmental regulations and other applicable rules and requirements. Resolves public relations problems by ensuring compliance with program requirements, enhancing the image of the City, responding to requests for information, investigating possible violations and representing programs in legal actions. Coordinates Housing and Urban Development (HUD) inspections, compliance reports, and occupancy status reports.
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Markets properties to maximize utilization and ensures vendor contract compliance, including supplies and maintenance. Assesses the ability to reposition assets when major renovations are required. Conducts on-site unit and building inspections following Housing and Urban Development standards. Evaluates and recommends the purchase or sale of an asset. Modernizes and modifies existing databases to streamline efficiency.
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Performs all other duties and tasks as assigned.
Working Conditions
- All duties, responsibilities listed are subject to change.
MINIMUM REQUIRED QUALIFICATIONS:
Education:
Bachelor's degree
Work Experience:
Three (3) years of directly related experience
License:
Any combination of relevant education and experience may be substituted on a year-for-year basis.
ADDITIONAL MINIMUM REQUIRED QUALIFICATIONS:
Education:
Bachelor's degree
Work Experience:
- Community and Social Services, Management, Property or Community Association Management
Skills:
License/Certifications:
Languages:
PREFERRED QUALIFICATIONS:
At least three (3) years of management or supervisory experience in federally funded programs related to housing, community development, and public services.
At least two (2) years of experience managing complex budgets with proficiency in Microsoft Excel, accounting software, and/or other relational databases for budget management.
Prior experience as a senior level manager responsible for supervision and coordination of multiple work teams and supervisory staff.
Experience utilizing Microsoft products and preparing public facing documents and communications.
ADDITIONAL POSITION INFORMATION:
Position Title:
Community Services Manager
To view the full job profile including classification specifications and physical demands click
here
.
Department Name:
Housing and Community Development
Department Link:
https://www.tucsonaz.gov/Departments/Housing-and-Community-Development
Recruiter Name:
Diana Bauer
Recruiter Email:
HCD_HR@tucsonaz.gov
FTE%:
100
FLSA:
Exempt
Position Type:
Regular
COMPENSATION & BENEFITS
Full Hourly Range: $32.15 - 55.46 USD
The Full Hourly Range reflects the City of Tucson's pay range at the time of posting. The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The City of Tucson offers a generous benefits package for benefit-eligible positions.The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings.
With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours.
You can learn more about our benefits at
https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.
POSTING INFORMATION
Posting Close Date:
Applicants must submit their completed application by 09-26-2024 at 11:59 p.m. MST
APPLICATION INSTRUCTIONS
Please see the special application instructions below and follow the directions for applying to this position.
Special Instructions:
Hiring interviews are tentatively scheduled for the week of October 7th.
Physical and lifting abilities/requirements are determined by position and are included in the position description.
Background Check: This position has been designated to require a criminal background check.
CITY OF TUCSON IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).
The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at
Employee Leaves@tucsonaz.gov
or 520-791-2619.
City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
Questions? If you need assistance applying for any position, please contact
recruitment@tucsonaz.gov
or 520-791-4241.
HCD_HR@tucsonaz.gov