Job Opportunities in United States

12/31/2024 Grade 18 Jefferson County of Health is seeking Public Health Language Workers to interpret verbal communications and translate written communications between healthcare service providers and limited English proficiency patients at healthcare facilities. Employees in this job class must be proficient in both English and Spanish in order to facilitate communication between patients and healthcare providers in various clinics within the facility to ensure understanding for all parties. Employees also translate medical documents to ensure patient comprehension of health information. Public Health Language Workers must complete regular training in order to stay up-to-date on current medical terminology and healthcare practices (e.g., HIPAA). Employees work in an office and healthcare/medical facility and do not have supervisory duties. Work is overseen and reviewed by the Public Health Language Coordinator and/or a Senior Public Health Language Worker.

• Driver's license.
• Written and verbal fluency in Spanish.
• Written and verbal fluency in English.
• Experience (paid or volunteer) interpreting oral information from English to Spanish and Spanish to English.

• Certification as Medical or Healthcare Interpreter (National Board of Certification for medical Interpreters or Commission for Healthcare Interpreters).
• Bachelor's degree from an accredited college or university.
• Written and verbal fluency in language(s) other than English and Spanish.

• Serves as a liaison between the healthcare facility and the public by building relationships, making referrals, and providing information to the public about the services and resources that the health facility provides.
• Manages communication between healthcare service providers and limited English proficiency patients by interpreting verbal communication, translating written communication, and adjusting terminology to facilitate the examination and treatment of patients.
• Interprets spoken word of patients and care providers (e.g., WIC representative, doctor, nurse, dentist) from targeted language to English and English to targeted language to facilitate communication.
• Translates written documents (e.g., provider communication, medical forms, handouts, complaint forms) from targeted language to English and/or English to targeted language.
• Proofreads translated written materials (e.g., pamphlets, educational materials) to ensure documents are grammatically correct.
• Assists limited English proficiency patients needing medical care by scheduling appointments, answering and returning telephone calls, and contacting healthcare providers to provide medical advice or care to patients.
• Engages in activities designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines.
• Maintains patient records by collecting information (e.g., identification, demographics, medical history), assisting in the completion of applications, taking notes, and updating electronic databases for documentation purposes.

• Salary range: $43,472 - $67,433 (starting salary is commensurate with education and experience)
• Flexible work arrangements including remote/telework options for up to two days per week and alternative work schedules.
• A county-sponsored pension retirement plan.
• Excellent medical insurance with reasonable employee monthly contributions
• Dental insurance
• Vision insurance
• Behavioral health plan
• Group Term Life & AD&D Insurance, Voluntary Term Life & AD&D, Whole Life Insurance, and Short-term Disability options
• Paid vacation and sick leave
• Generous holiday schedule

• Adaptability & Flexibility
• Physical Abilities
• Oral Communication & Comprehension
• Mathematical & Statistical Skills
• Written Communication & Comprehension
• Learning & Memory
• Technical Skills
• Technical & Job Specific Knowledge
• Teamwork & Interpersonal
• Heavy Equipment & Vehicle Use
• Customer Service
• Self-Management & Initiative
• Reviewing, Inspecting & Auditing
• Researching & Referencing
• Computer & Technology Operations
• Professionalism & Integrity
• Problem Solving & Decision Making

• Knowledge of English language grammar, punctuation, syntax, word usage, and sentence structure.
• Knowledge of Spanish language grammar, punctuation, syntax, word usage, and sentence structure.
• Knowledge of medical terminology and vocabulary for accurately describing the human body and associated components, conditions, and processes in a science-based manner.
• Knowledge of community-related resources, programs, and agencies related to health care/mental health care.