Job Opportunities in United States
November 19, 2024
Albuquerque Health Care for the Homeless
Albuquerque
FULL TIME
Public Benefits Specialist
Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.
The Public Benefits Enroller is responsible for the enrollment and follow-up for all public benefits that AHCH clients may qualify for. This includes, but is not limited to: SNAP benefits, Medicaid/Medicare, SSI/SSDI, General Assistance, TANF, WIC, Low Income Home Energy Assistance Program (LIHEAP), Childcare Assistance through CYFD, unemployment insurance, and SOAR applications.
Duties and Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
Bilingual or Spanish speaking, People of Color, LGBTQIA+, veterans, persons with disabilities, and women encouraged to apply.
Albuquerque Health Care for the Homeless is an equal opportunity / affirmative action employer. We comply with State and Federal employment practice laws prohibiting discrimination on the basis of an applicant’s age, race, ethnicity, creed, national origin, religion, veteran status, gender identity, disability, or sexual orientation.
All benefits start the month after you begin work:
The Public Benefits Enroller is responsible for the enrollment and follow-up for all public benefits that AHCH clients may qualify for. This includes, but is not limited to: SNAP benefits, Medicaid/Medicare, SSI/SSDI, General Assistance, TANF, WIC, Low Income Home Energy Assistance Program (LIHEAP), Childcare Assistance through CYFD, unemployment insurance, and SOAR applications.
Duties and Responsibilities:
- Must obtain/maintain SOAR certification through online certified training
- Obtain/maintain Medicaid Presumptive Eligibility certification
- Conduct interviews with the those experiencing homelessness and determine eligibility for public benefits
- Work in various on-campus and field settings to maximize benefits enrollment outreach to those in need
- Collaborate with internal and external referral sources to identify applicants
- Attend team meetings
- Maintain up to date information about benefits access and eligibility requirements for city, state and federal resources
- Will work in conjunction with Social Services team to identify need for Case Management and/or housing assistance
- Develop and maintain relationships with Social Security, Human Services Division, Income Support Division and Medicaid agencies
- May accompany individuals to medical, behavioral health, and Social Security Administration appointments
- May coordinate visits to medical doctors, psychiatrists, and other specialists
- Coordinate case management services with partners and help with providing case management services to individuals when needed
- Develop and maintain information tracking systems to enhance outcome reporting
- Other administrative tasks as needed
- Must comply with all AHCH policies and procedures
Minimum Qualifications:
- 2 years of relevant experience
- Strong interpersonal and communication skills
- Solid professional boundaries and ability to maintain confidentiality of sensitive/HIPAA covered protected health information
- Ability to effectively communicate complex information to a wide and varied audience
- Knowledge and understanding of terminology used in medical records
- High skill level in attention to detail and organization
- Excellent writing skills and ability to synthesize large quantities of information into a concise format
- Service philosophy alignment with AHCH mission and vision
- Strong computer literacy and ability to learn new programs
- Capacity to work independently and meet deadlines
- Ability to work with across multi-disciplinary team
- High School Diploma or equivalent
- Experience with underserved populations
Preferred Qualifications:
- Current SOAR certification
- Current PEMOSA Determiner certification
- Experience with benefits enrollment for underserved populations
- Bachelor’s Degree in Social Work, Sociology, Psychology, or other human services related field or combination of education and relevant experience equivalent to 4 years
- Knowledge of public benefits systems in New Mexico
- Experience working with underserved populations and/or those experiencing homelessness
- Experience working with people with serious mental illness, medical impairment, and/or co- occurring substance use disorder
- Knowledge and understanding of Harm Reduction philosophy
Bilingual or Spanish speaking, People of Color, LGBTQIA+, veterans, persons with disabilities, and women encouraged to apply.
Albuquerque Health Care for the Homeless is an equal opportunity / affirmative action employer. We comply with State and Federal employment practice laws prohibiting discrimination on the basis of an applicant’s age, race, ethnicity, creed, national origin, religion, veteran status, gender identity, disability, or sexual orientation.
All benefits start the month after you begin work:
- Low cost medical, vision, and dental insurance with health club membership
- Life insurance and Accidental Death and Dismemberment fully paid for by organization
- Long Term Disability fully paid for by organization
- Paid Time Off - 24 days in first year of employment
- Catastrophic Sick Time accrual
- 7 Paid holidays
- Health Care and Dependent Care Flexible Spending Accounts
- 401k with employer match
- Student loan forgiveness eligible
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