About us Arkansas Vision Development Center (AVDC) is a private medical clinic in Fort Smith, AR. We are a specialty optometric practice that strives to providing the highest quality of care. AVDC is also an accredited residency site, that is only 1 in 14 in the country. Overview: Join our team as an Optical Technician/Optician. We are looking for a social, friendly person to work with our patients to find the most suitable eyewear for their needs. This person needs to be detail oriented with superior listening skills, highly motivated, committed to success, patient focused and ability to follow direction. Job duties include but not limited to:
Contributing to a warm and welcoming health care environment for patients and co-workers
Communicating by phone, text and e-mail about patient appointments, orders, insurance, and billing
Accurately interpret the results of eye examinations, using prescriptions written by Optometrists
Measuring customers to determine suitable types and styles of frames, and assist patients with selecting frames according to style and color.
Selecting and explaining the proper lens offerings and lens treatments based on the patient's needs and prescription.
Educating customers on how to wear and maintain glasses.
Ordering patient's eyewear with accuracy.
Checking in eyewear and dispensing
Ordering and maintaining supply levels
Ordering new eyewear, and/or repairs
Working with vendors and reps to maintain frame stock.
Working with insurance companies
General clerical duties, including accurate data entry with a variety of software programs.
The skills and qualifications required for this position include:
Previous experience in optical or health care settings is preferred.
Excellent time management and organizational skills to manage independent projects.
Accurate oral and written communication skills
Effective focus and attention to detail along with ability to multi-task
Cooperative approach to setting and reaching team goals
Sound judgment in protecting patient privacy and confidentiality
Ability to be proactive instead of reactive
Good eye and hand coordination
Punctual
Basic math skills
Professional attitude and appearance
Needs to be able to adapt to change / new ideas
Strong communication skills to interact effectively with patients and team members
If you are passionate about eye care, possess the required skills, and enjoy working in a dynamic healthcare environment, we encourage you to apply. Job Type: Full-time Pay: From $12.00 per hour Expected hours: 40 per week Benefits:
Employee discount
Paid time off
Schedule:
4x10
Monday to Friday
No weekends
Experience:
Customer service: 1 year (Preferred)
Ability to Commute:
Fort Smith, AR 72903 (Required)
Ability to Relocate:
Fort Smith, AR 72903: Relocate before starting work (Required)