Onboarding Specialist

September 17, 2024

Mortgage Solutions Financial

Colorado Springs

FULL TIME

This position will be posted until 9/27 or until filled
Role Overview
As a Mortgage Bank New Employee Onboarding Specialist, you will play a vital role in welcoming and integrating new employees into our company. From coordinating training sessions to facilitating introductions with key stakeholders, you'll be responsible for creating a positive onboarding experience that sets the stage for success in their roles. Your commitment to excellence and your passion for fostering a supportive work environment will contribute to our continued growth and success.
Essential Duties: In addition to related job duties as assigned, this position will:

Develop and execute comprehensive onboarding plans for new employees in collaboration with HR team members and department managers.
Coordinate the pre-employment process.
Schedule and facilitate orientation sessions for new hires, providing an overview of our company culture, values, and policies.
Serve as the main point of contact for new employees throughout the onboarding process, addressing any questions or concerns and providing necessary support and guidance.
Collaborate with department managers to create and deliver role-specific training programs for new hires, ensuring they have the knowledge and skills needed to succeed in their positions.
Conduct regular check-ins with new employees to assess their progress and satisfaction with the onboarding process, making adjustments as needed to enhance their experience.
Maintain accurate records of onboarding activities and employee information.
Stay up-to-date on industry trends and best practices in employee onboarding, making recommendations for continuous improvement.

Qualifications, Experience & Knowledge

Previous experience in HR, talent acquisition, or employee onboarding, preferably in the mortgage banking industry.
Knowledge of mortgage lending processes and regulations is highly desirable.
Excellent communication and interpersonal skills, with the ability to build rapport with employees at all levels of the organization.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
Ability to maintain confidentiality and handle sensitive information with discretion.
Commitment to delivering exceptional customer service to internal stakeholders.
Flexibility and adaptability to accommodate the diverse needs of new hires and evolving business priorities.

Physical Requirements

Stationary position; prolonged periods at a desk and working on the computer.
Occasional movement about inside the office to walk to offices and office machinery.
Occasional lifting up to 10 pounds, must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday.

Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Experience: