Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.
The Onboarding Specialist is an entry level role that provides employees with direct access to customers, serving as the primary point of contact for new members as well as an existing territory of accounts. The Onboarding Specialist is responsible for onboarding all new Cision distribution members and managing the accounts for the first several months of membership. Each new member will require a multi-channel welcome from an Onboarding Specialist to discuss their individual needs as well as gain an understanding of the full suite of products and services available to them. Important collateral and logistics will need to be communicated to new customer and the Onboarding Specialist will be responsible for driving new members to repeat usage, uncovering and matching needs to Cision’s products and services, and increasing Cision value to the client via phone and email interaction. The Onboarding Specialist will also be responsible for a quarterly review of each new account and the customer’s engagement potential as a long-term customer. #LI-Hybrid #LI-Cisionsales1