Job Opportunities in United States
September 16, 2024
DoubleTree by Hilton
Bentonville
FULL TIME
Night Auditor
Night Auditor
General Purpose
To complete all End-of-Day accounting functions while maintaining a positive attitude, responding to guests’ requests, anticipating guests’ needs, and resolving guests’ complaints.
Main Job Tasks and Responsibilities
Night Audit positions require certain physical abilities including but not limited to:
Salary: Starting Pay $15.00 per hour
Benefits:
Pay: From $15.00 per hour
Benefits:
General Purpose
To complete all End-of-Day accounting functions while maintaining a positive attitude, responding to guests’ requests, anticipating guests’ needs, and resolving guests’ complaints.
Main Job Tasks and Responsibilities
- Maintains a positive attitude and professional manner at all times
- Neatly groomed: hair and fingernails are clean and appropriately styled for business environment; uniform is clean, pressed and fits properly for a professional environment
- Welcomes and acknowledges all guests according to brand standards
- Presents options to guests using suggestive selling techniques to upgrade rooms/packages and promote other hotel services
- Protects the assets of the hotel by mastering all cashier functions including but not limited to: collecting deposits, posting charges, managing house accounts, and maintaining drawer balance
- Understands and follows all policies regarding cash handling, credit card transaction, and check acceptance procedures
- Confirms correct billing on all reservations: when reservation is booked, at time of check-in, and finally at check-out
- Completes end-of-day activities including but not limited to: posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date.
- Counts and secures bank and daily deposit.
- Responds to guest queries and requests
- Takes initiative to anticipate guest’s needs
- Resolves guest’s complaints professionally, involving a superior when necessary
- Coordinates room status updates with the housekeeping department: communicates room changes, early check ins, late checkouts, and any other special requests/needs
- Keeps work areas clean, tidy, and organized at all times
- Maintains awareness of undesirable persons on property
- Reports accidents, injuries, and unsafe working conditions to manage
- Any other duties as assigned by management
- Attention to detail
- Customer focus
- Reliability
- Listening skills
- Problem solving skills
- Adaptability
- Autonomy
- Integrity
- Ability to work in a constant state of alertness and in a safe manner
- Ability to work unsupervised
- Ability to listen and follow instructions
- Effective communication skills
- Display integrity and honesty
- Maintain a positive attitude towards guests
- Demonstrate attention to detail and thoroughness
- Able to follow and adhere to standard policies and procedures
Night Audit positions require certain physical abilities including but not limited to:
- Able to stand for prolonged periods of time up to 8 hours without a break
- Ability to push, pull, lift, and carry up to 15 lbs frequently and 35 lbs occasionally
- Ability to frequently bend, stretch, twist and reach
- Ability to work overnight (11pm – 7am)
- Ability to work autonomously
- High school diploma or equivalent preferred
- Strong communication and people skills
- Proficient in English (oral and written)
Salary: Starting Pay $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Monday to Friday
- Night shift
- Overnight shift
- Weekend availability
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Weekends as needed
- Bentonville, AR 72712: Relocate before starting work (Required)
We regret to inform you that this job opportunity is no longer available
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