Midnight Security Officer

September 10, 2024

The Highlands at Harbor Springs

Harbor Springs

FULL TIME

Overview:

As a Highlands Security Officer, you will patrol the resort looking for activities that are illegal or against resort rules to ensure the safety of both guests and employees. You are responsible for conducting and following up with incident reports, accident investigations, potential safety hazards. This is a full-time year-round position with flexible scheduling and a starting wage of $15 per hour but more can be expected depending on experience.

Some perks of working for The Highlands include:

A free Golf Pass and Ski Pass for both you and your family
A free downhill mountain bike park season pass for you and your family
40% off at the various Boyne Restaurants
Discounts at other Boyne Resorts such as 30% Spa treatments at the Inn at Bay Harbor and Boyne Mountain
Free Passes to Avalanche Bay Water Park at Boyne Mountain
Discounts on lodging for Friends and Family
Team Member Child Care
Tuition Reimbursement
Team Member Housing available on a first come first serve basis*
Service and Loyalty Bonus Program – up to 5% of gross wages per season!
PTO and Paid Sick Leave
Health/Dental/Vision Insurance

Visit our website for all of our amazing perks, view testimonials, and more! The Highlands Employment

Our Core Values: LEAD by Serving
At Boyne Resorts, we know that great Leadership can be the difference between a good and a great work experience. Our core values guide us daily to create lasting memories for every guest.

Long-Term Thinking
Excellence in Execution
Attitude is Everything
Develop Great People

Responsibilities:

The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.

Watching for unusual, illegal, or dangerous activities occurring on the premises, and patrolling hallways, parking lots, stairwells, lobbies, bars, and restaurants.
Responds to guest and employee incidents to resolve a wide variety of issues including rule enforcement, assisting with guest vehicle issues, unable to get into rooms/offices, etc.
Assisting Law Enforcement / EMS / and Fire services.
Providing First Aid / CPR.
Investigating and filing after a guest accident.
Assistance with housekeeping calls after hours
Assistance with maintenance calls after hours
Monitor and file key control for the resort property.
Securing and un-securing areas of operations for staff
Taking in and recording lost and found items.
Providing medical equipment and safety equipment to staff
Monitoring gas meters and reporting to corporate
File all necessary incident reports.
Patrol in a vehicle or on foot, reporting suspicious behavior on the resort property.
Assistance with guests and team members request.
Assistance with shuttles service calls after hours
Assistance with ski valet service calls after hours.
Observe and report hazardous conditions with roof snow.
Monitor and checking sprinkler shutoffs, associational-parking/rule violations.
Maintain and enforce all trespassing violations on the resort property.
Enforcing federal, state, local, and resort rules on property.