Job Opportunities in United States

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Essential Duties & Responsibilities:

• Support the upkeep of essential and non-essential IT operations, ensuring smooth end-user experience across operating systems, applications, and hardware
• Assist in project delivery, with a focus on solutions that improve the end-user experience within larger business initiatives
• Support critical IT tasks that directly impact the end-user experience in a complex business environment
• Contribute to the enhancement of business processes, focusing on implementing analytics that provide meaningful insights into user experience
• Assist in maintaining a reliable IT infrastructure, focusing on network stability to provide a seamless end-user experience
• Work closely with internal and external partners to communicate project status, activities, and achievements, particularly those impacting user experience
• Support server administration tasks, including user/group administration, security permissions, group policies, print services, and resource monitoring, to ensure a smooth and reliable user experience
• Assist in monitoring data center health using preexisting management tools, respond to hardware issues as they arise, ensuring minimal disruption to the end users
• Support the maintenance of internal infrastructure, including computers, servers, networking hardware, ensuring optimal end-user access and experience
• As a member of the help desk team, work within your team and with other teams to assist in troubleshooting, identify the root cause, and provide technical support to end users when needed
• Participate in routine/scheduled audits of the systems, ensuring that the systems that the end-users interact with are secure and reliable
• Carry out other support-focused tasks and duties assigned by management.

Education/Qualification:

• Bachelor’s degree in technology or computer science preferred
• Proven work experience in IT
• Experience with or knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
• Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure)
• Expertise in creating, analyzing, and repairing large-scale distributed systems
• Creating volumes, assigning to servers and remote replication

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

Benefits and Perks:

• Excellent pay
  
• Medical, dental, vision
  
• Company paid life insurance
  
• Company paid short term disability
  
• 401K with employer match
  
• Paid vacation and company holidays
  
• Company vehicle (if job applicable)
  

Pye Barker Fire and Safety is an Equal Opportunity Employer