September 12, 2024

Enterprise Mobility

Chicago

FULL TIME

Greeter - O'Hare Airport

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

The pay for this position starts at $18 / hour.

This position is located at O'Hare International Airport - O’Hare Multi Modal Facility at 10255 W. Zemke Blvd, Chicago, IL 60666.

We offer:

Paid time off
Employee rental car discounts
Retirement savings plan including 401k
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development

Schedule:

Sunday: 12:00pm – 8:30pm
Monday: 12:00pm – 8:30pm
Tuesday: OFF
Wednesday: OFF
Thursday: 8:00am – 4:30pm
Friday: 8:00am – 4:30pm
Saturday: 8:00am – 4:30pm

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
Welcome members to the facility when they exit the bus or arrive on the lot
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
Assist members with questions and concerns to minimize counter visits
Communicate customer service issues to management
Ensure that hangtag information is completed correctly
Maintain clean low mileage fleet mix requirements
Maintain Emerald Aisle for cleanliness
Thank member for their business
Provide upgraded vehicles on request
Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

Equal Opportunity Employer/Disability/Veterans

Qualifications

Must be at least 18 years of age.
Must have 1 year of work experience ( in the prior 3 years) with customer service responsibilities.
Must have worked 6 months or more at most recent employer
Minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
Must have a valid driver's license
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Highschool diploma or G.E.D. required