Job Opportunities in United States
July 23, 2024
Coeur d'Alene Casino Resort Hotel
Worley
PART TIME
Red Tail Greeter
$1,000 hiring bonus (restrictions apply), this position is a tipped position which you receive your tips in cash each day, full time employees receive full coverage medical, dental and vision benefits at no additional cost, discounted childcare available, free rides on the CDA bus routes to Spokane, Post Falls and Coeur d'Alene available, free meal each shift, discounted food and gas at all venues, and many more!
SUMMARY:
The Greeter will provide excellent customer service to the guests of the restaurant outlets of the Coeur d Alene Casino Resort Hotel by directing guests to appropriate sections based upon server availability.
RESPONSIBILITIES:
Education/Experience:
This job is classified as a light strength category position. A person in this position will exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. While performing the duties of this job, the employee is frequently required to perform repetitious activities; work in confined areas; stand; walk; twist; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally push, pull, and reach above shoulder height. Specific vision abilities required by this job include ability to adjust focus.
This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.
The CCRH practices Indian Preference in hiring in the following order: 1. Coeur d Alene Tribal Members, 2. Spouses/and children of CDA Members, 3. Other enrolled members of Federally Recognized Tribes and 4. All other applicants.
SUMMARY:
The Greeter will provide excellent customer service to the guests of the restaurant outlets of the Coeur d Alene Casino Resort Hotel by directing guests to appropriate sections based upon server availability.
RESPONSIBILITIES:
- Immediately upon the guests arrival at the greeter stand or upon the greeters return from seating another guest make eye contact and greet customers in a friendly manner.
- Enter guests name and information into reservation system at front desk
- Seat guests in dining areas as soon as a table is available to accommodate their party size.
- Suggest seating in the bar for over 21 & patio when the dining room is full
- Rotate tables in server sections daily
- Answer guest inquiries.
- Maintain a reservation list as appropriate.
- Keep a positive friendly attitude at all times, even in stressful situations
- Answer telephone and assist callers, politely and with a smile.
- Bus, clean, and set tables as needed.
- Keep greeter stand clean and organized.
- Wipe down menus as they come back to the greeter stand
- Pull silverware and plates off of the tables so the guest count matches the amount of plates/silverware
- Hold up our Coeur Spirit standards.
- Other projects and duties as assigned.
Education/Experience:
- Must be 19 years of age or older.
- Must pass level I Greeter testing within 90 days of hire.
- Excellent customer service skills required.
- 6 months greeter experience required
- Must work well in a team environment.
- R-Guest Seat experience preferred
- Excellent verbal communication skills required.
- Strong organization and presentation skills preferred.
- Basic problem solving and prioritizing skills preferred.
This job is classified as a light strength category position. A person in this position will exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. While performing the duties of this job, the employee is frequently required to perform repetitious activities; work in confined areas; stand; walk; twist; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally push, pull, and reach above shoulder height. Specific vision abilities required by this job include ability to adjust focus.
This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.
The CCRH practices Indian Preference in hiring in the following order: 1. Coeur d Alene Tribal Members, 2. Spouses/and children of CDA Members, 3. Other enrolled members of Federally Recognized Tribes and 4. All other applicants.
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