July 18, 2024

ICE Services, Inc.

Prudhoe Bay

FULL TIME

Front Desk / Billeting-Prudhoe Bay

Hours per day: 11.5 or as assigned
Rotation: 3x3 or as assigned
Reports to: Camp Manager
Purpose of Position:
Perform any combination of administrative support for the camp with regards to billeting and front desk duties. Follow company safety standards.
Educational Requirements:

High school graduate or GED equivalent.

Experience and Background:

Preferred: One year of work experience or training which demonstrates suitability for and knowledge of what is required in this type of work.
Proficiency in MS Outlook, Word and Excel.
Have thorough knowledge of emergency procedures.
Respond to guests’ requests and questions immediately.
Enjoy working with people; friendly, helpful and patient.
Have a service oriented relationship with the camp guests.
Good communication skills.
Able to record information accurately;
Able to work as part of a team and independently.
Must be able to stay calm in difficult and stressful conditions.

Certificates, Licenses and Requirements:

Valid Driver License that meets ICE Services insurance criteria.
Ability to lift & carry 20 pounds on regular basis, routine walking, standing, bending. There is a lack of immediate access to critical medical services, as well as urban community services.
Must pass pre-hire drug test, breath alcohol test, occupational fitness test, criminal background check and computer-based testing.
Rotational schedule of at least 11.50 hours per day for a minimum of 21 days consecutive as required.

Essential Duties or Functions: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbents(s) may not be required to perform all duties listed and may be required to perform additional duties as assigned.

Answering phones, operating the cash register, credit card machine and providing front desk support by assisting with the ordering and stocking the commissary.
Help maintain the professional appearance of the front office and maintain the organization of the stock room.
Coordinate temporary or permanent living quarters for clients, employees and guests.
Maintain database for vacancy/occupancy and prepare daily reports, as needed.
Schedule, track and confirm flights and billeting.
Track job costs.
Order and track office supplies.
Perform all office responsibilities accurately and timely.
Assist employees and clients as needed.
Observes all safety standards and regulations.
Maintain high confidentiality.
Perform other duties as assigned.