Front Desk Agent - Level 1 (2025) - United States Jobs Opening

August 21, 2024

Little Gem Resorts

FULL TIME & OTHER

Front Desk Agent - Level 1 (2025)

Overview:

Front Desk Clerk Level I is an entry level position with responsibilities that include but are not limited to operating telephones in a polite and friendly manner following proper telephone etiquette, greeting members and guests, assisting with reservations and luggage, distributing resort information and schedules, and collecting and sorting the mail on a daily basis.

Responsibilities:

Greet guests and provide them with superb customer service
Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper
Answer all client questions and incoming calls
Maintain records and files
Know and comply with all company policies and procedures regarding safety, security, emergencies, and guest interaction
Report to work on time and in complete uniform
Assists in other areas as needed
Completion of any task requested by a supervisor or member of the management team

Qualifications:

Level I: 0-3 months experience at a hotel, resort, or club preferred
Strong communication and interpersonal skills along with the ability to work in a diverse team environment
Proficient in basic computer skills including Microsoft Word and Outlook

Successful applicants will pass pre-employment background check and must satisfactorily complete the mandated I-9 Document from Homeland Security.

Please note our season is from Mid December - End of July. All employees must be available for the full season.

We regret to inform you that this job opportunity is no longer available