Description
DSHS WSH Medical Assistant
If you are seeking work that is rewarding, to make a difference in someone's life or a career path, we have an amazing Medical Assistant opportunity for you to join our team working at Western State Hospital.
In this role, the Medical Assistant provides clerical and administrative support in the laboratory. Responsibilities include utilizing knowledge of department procedures, computerized Laboratory Information Systems (LIS), and healthcare management software to ensure patient laboratory orders are accurately entered and processed in a timely manner. Secondary duties involve assisting with venous blood collections, performing medical clinic functions such as electrocardiograms (EKGs), and supporting healthcare professionals in examination rooms as time allows.
Pierce County employees are eligible to receive an Orca Card for transportation needs.
Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary.
Some of what you'll do:
- Follow up with providers on lab orders and input data into the LIS.
- Perform data entry of patient demographics and tests ordered.
- Answer questions about specimen requirements, test results, and other requests.
- Document and resolve issues with problem specimens.
- Run “Pending Labs Report” and manage outstanding lab orders.
- Recognize and respond to mistakes on test orders.
- Monthly reporting and reconciliation of lab paperwork and billings.
- Perform venipuncture procedures and act as a backup for ordering and checking lab supplies.
- Conduct electrocardiogram (EKG) testing and assist in clinic duties as time allows.
What we are looking for:
- Proficient in Microsoft Office Suite and quick to learn new software.
- Work effectively with individuals at all organizational levels.
- Strong organizational, communication, and interpersonal skills.
- Self-directed, team-oriented, and provide exceptional customer service.
- Work independently and handle high-paced, stressful environments.
- Preferred experience with phlebotomies and electrocardiogram testing.
- Safeguard confidential information and maintain resident privacy.
- Identify and report serious and sensitive issues to supervisors.
- Interpret and implement complex policies, rules, and regulations.
Who should apply?
Professionals with Completion of a Medical Assistant course accredited by the American Association of Medical Assistants or the Committee on Allied Health Education and Accreditation (CAHEA).
OR
High school graduation or equivalent and one year of experience providing direct patient care in a healthcare setting.
OR
Equivalent education/experience.
Questions? Please contact vincent.hamilton@dshs.wa.gov or call 360-725-5816 and reference job number 12701.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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