JOB TITLE: Digital Consultant
Temp Role
Duration: 6 months
Start Date: immediately
Work Hours: 8-5pm
100% Onsite - MASON, OH
1st round of INT - MS Teams Video; 2nd round ONSITE (Mason, OH) Responsibilities:
Support digital technologies in use by brands of Luxottica
Collaborates with L1-L3 Digital Support teams to ensure tickets are being worked and documented to completion
Independently identify, diagnose, and resolve technical problems with minimal supervision
Process documentation
Handle escalations effectively, providing excellent customer service
Manage multiple tasks simultaneously, ensuring timely resolution of all issues
Report generation
Requirements:
Microsoft Office
Basic knowledge of the following:
o Samsung display technologies and content management software o LED display technology o Programming skills to automate and streamline support processes o Computer networking
Proficient in Windows OS and remote-control software
Self-starter and strong organizational skills
Familiarity with the following technologies is a plus: o Magic Info o Meraki o Airwatch o Help Desk Advanced
This role is perfect for a self-driven individual with a passion for technology and a knack for problem-solving. Job Type: Contract Pay: $60.00 - $65.00 per hour Expected hours: 40 per week Schedule:
8 hour shift
Monday to Friday
Experience:
Samsung display technologies and content management software: 3 years (Required)
LED display technology: 3 years (Required)
Ability to Commute:
Mason, OH 45040 (Required)
Ability to Relocate:
Mason, OH 45040: Relocate before starting work (Required)