Job Opportunities in United States

What You Will Be Doing
The Deputy Director will manage and assist the Coordinated Health and Complex Care team through direct and indirect responses to the issues and needs of youth and adults experiencing cognitive impairment or complex behavioral and/or medical issues. The Deputy Director is delegated full executive authority and must be able to operate and lead the efforts of designing a complex system of care for the State of Alaska, Department of Family and Community Services. Management will include collaborating with community partners and sister agencies; policy development and implementation; regulations development; short- and long-term strategic planning, use of department resources, and program execution.

In addition, they will analyze individuals’ resource issues and referral management and follow-up as well as identify gaps in services. The goal is to help individuals live as independently as possible in the least restrictive environment. The role requires advanced knowledge of the principles and practices of strategic planning, public administration, budgeting, financial management, personnel management, and public relations with a desired focus and experience in behavioral health counseling, psychology, social work, or a closely related field.

To perform this job successfully, an individual must be able to perform each essential duty listed below.

• Address needs and gaps in services delivery for complex behavioral/medical youth and adults, and lead a team to track and coordinate complex cases that may not require services within the Department of Family and Community Services.
• Develop and implement policies for delegated programs; prepare, propose, and coordinate adoption of revisions to legislation, rules, and regulations; interpret and defend policy decisions.
• Conduct strategic planning and determine the most efficient planning method; establish goals and metrics; and communicate policy, strategies, and tactics.
• Research policy, legislative, regulatory, organizational and/or planning changes.
• Represent the department at legislative hearings and meetings, explaining and justifying the program and budget; represent the department in meetings and conferences with State and federal officials, members of the public, and the media; respond to inquiries concerning policy matters, program operations, legislative proposals, administrative reviews, and quality control.
• Work to provide and improve continuity the patient experience before, during, and following engagement within the health system.
• Direct the Coordinated Health and Complex Care team, including interaction with patients and patient caregivers as appropriate, to ensure continuity of care, patient adherence to care plans, and identification of barriers preventing adherence to care plan.
• Coordinate care with other members of the care team to overcome any identified financial or social barriers that inhibit patients’ medical care.
• Direct team to gather records, referral and community resource developments.
• Attend and participate in team conferences as needed.
• Perform all other duties as assigned by the Deputy Commissioner.

Who We Are Looking For
To be successful in this position, a candidate will need to possess the following desired qualifications:

• Master's degree from an accredited college in behavioral health counseling, psychology, social work, or a closely related field.
• At least one (1) year experience working with relevant population (employment and/or internship may qualify as experience).
• Progressively responsible professional experience performing psychotherapeutic casework.
• Working knowledge of the federal and State statutes, regulations, and policies applicable to the mission and business affairs of the department.
• Psychology: Knowledge of the concepts, principles, and theories of human behavior and performance in various contexts, mental processes, or the assessment and treatment of behavioral and affective disorders.
• Therapy and Counseling: Knowledge of diagnosis and treatment of physical and mental ailments, and career guidance.
• Behavioral Health: Clinical experience with the ability to apply principles and methods to provide assessment, diagnosis, and treatment of individuals and families with mental health disorders.
• Accountability: Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient, and cost-effective manner.
• Developing Others: Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.

In addition to the desired qualifications above, we are looking for a candidate with the following specific experience:

• At least one (1) year experience working with relevant population (employment and/or internship may qualify as experience).
• Knowledge of the principles and practices of strategic planning, public administration, budgeting, financial management, personnel management, and public relations.
• Skill in managing professionals; prioritizing multiple conflicting responsibilities, needs and demands; and appropriately delegating responsibilities and authority.
• Skill in effective decision-making.
• Skill in researching and analyzing problems and issues, developing potential resolutions or alternative courses of action and identifying their costs and benefits, determining the legality and feasibility of proposed options, identifying a best course of action, identifying the necessary resources and building the necessary support for that change, and effectively communicating the problem and its resolution to those tasked with implementation of the change.
• Skill in organizing, evaluating and presenting information, orally and in writing, to a broad variety of individuals under sometimes adverse or stressful conditions, tailoring the communication to its intended audience.
• Ability to effectively manage and direct large and diverse programs subject to scrutiny by the public and/or the legislature.
• Ability to conduct strategic planning, formulate short- and long-term goals and objectives with accompanying organizational and operational plans, monitor progress, and adjust resources to accomplish objectives.
• Ability to develop, interpret and apply department and department policy, regulations, and statutes.
• Ability to interpret and enforce rules and regulations with firmness, tact and impartially.
• Ability to visualize constructive change within the department's operations or services; share that vision with the department's staff, clients, and other stakeholders; and effectively lead the department towards those improvements.
• Ability to negotiate agreement with diverse organizations and persons.
• Ability to motivate, direct, review, and evaluate the work of others.

The following knowledge and abilities are also desired:

• Computer skills including data processing and e-mail abilities are required.
• Excellent health care support and organizational skills are required to maintain the work/caseload.
• Knowledge of and demonstration of professional ethics are essential.
• Ability to work well with multi- disciplinary service providers, and to take direction.
• Must demonstrate age specific/population specific competencies in area(s) of practice.
• Must demonstrate cultural competence.
• Bilingual ability is desirable.
• The ability to work independently as well as with supervisory direction is very important.
• The ability to interact with all disciplines.

How To Apply
Please email your Resume, Cover Letter, and References to fcs.fms.aco.staff@alaska.gov. Include in the subject line the following: Deputy Director Coordinated Health and Complex Care. At the time of interview, you will be asked to provide copies of your transcripts.

Minimum Qualifications

Positions in the partially exempt service are exempt from the recruitment processes required by AS 39.25.150 (3)-(10).

Special Note:
The partially exempt service is established by statute and is subject to the state's classification and pay plans. Employees appointed to partially exempt positions are exempt from the usual recruitment process and serve at the discretion of the appointing authority. Partially exempt positions are not covered by the terms of a collective bargaining agreement.

Additional Required Information

COVER LETTER
A cover letter is required. The cover letter must describe your knowledge, skills, abilities, as they pertain to the job description listed above. Your cover letter will be used to determine which applicants will advance to the interview phase of the recruitment and selection process. Omission of any required documentation will result in an incomplete application, and you will not receive further consideration. Please submit your cover letter to fcs.fms.aco.staff@alaska.gov.

EDUCATION
To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.

WORK EXPERIENCE
When using work experience not already documented in your application, please provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.

If you are currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.

LEGAL EMPLOYMENT
The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

NOTE: The State of Alaska does not provide VISA Employer sponsorships.

RECRUITMENT SCOPE
This position is open to All Applicants.

APPLICATION NOTICE
You can only apply for this position by sending a complete application via email to fcs.fms.aco.staff@alaska.gov . Please note, a complete application should include: a cover letter, professional resume, and transcripts or other certifications.

EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Contact Information

For specific information in reference to the position, please contact the hiring manager:
Name: Darcy Markovich, Administrative Operations Manager 2
Phone: (907) 465-8212
Email: Darcy.Markovich@alaska.gov

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under Alaska Care Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
    • AVTEC
    • Confidential
    • Correctional Officers
    • Marine Engineers
    • Mt. Edgecumbe Teachers
    • Supervisory
    • Unlicensed Vessel Personnel/Inland Boatman's Union
    • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
    • General Government
    • Labor, Trades and Crafts
    • Public Safety Employees Association
    • Masters, Mates & Pilots
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

• Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served
• Twelve (12) paid holidays a year