Deputy Sales Manager

September 4, 2024

IKEA

Tempe

FULL TIME

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JOB TYPE – Regular, Full-time, In Location, Onsite; Retail, Manager, People and Business Management, Home Furnishing, Sales HOURS – Salaried, Leadership and Management SHIFTS – Fully open work schedule availability including evenings and weekends required; Operations generally range between the window of 8am to 10pm; Work schedules are published one month in advance PAY – The starting rates/salary for this position range from $70,531 to $102,270 and will be based on equivalent work experience POSTING – The anticipated closing date is on or around 09/11/24 BENEFITS ELIGIBLE? – Yes At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! *Generous paid time off, holiday and sick time *Wisely Pay – get earned wages up to two days early *Paid parental leave (up to 16 weeks) *Kinder Care tuition discount *Retirement and bonus plans *Co-worker discount, meal deal, and referral bonus *Pet insurance program *Education assistance and learning programs *Safety shoe reimbursement *24/7 telehealth visits *Dental and vision plans *Medical and Rx plans (must work min. 20 hrs/wk) *A fun and inclusive work environment

What you'll be doing day to day

As a Deputy Retail Sales Manager, responsible for increasing sales/gross profit and delivering a consistent, seamless positive shopping experience, you will: Partner with the Sales Manager to drive the execution of the store's commercial action plan, goals and key performance indicators, sales priorities, and ensure sustained long-term profitability. Oversee the recruitment, onboarding, training and development plans of Shopkeepers and Selling co-workers. Coach and mentor Shopkeepers to inspire their team's recognition of contributions. Support Shopkeepers with co-worker relations and performance. Ensure Shopkeepers instill IKEA's customer motivators by setting clear expectations, delivering seamless shopping experiences. Motivate and develop team members by setting clear goals, conducting follow-up, and improving IKEA mechanical sales, merchandising, buying process, availability, range management, sales strategies, and resource planning. Introduce best practices and new country processes/systems on a timely basis. Analyze and share local market insights, strengths, and potential to ensure store relevance and inform strategic decisions on product presentation, leveraging price and quality, and using Layout as a commercial tool. Lead, attend and contribute to cross-functional store meetings and forums as applicable. Contributes to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a Team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

QUALIFICATIONS

Bachelor's Degree preferred. Experience managing, leading and developing people, preferably in a customer centric or retail environment. Experience in customer service, problem solving and conflict handling techniques. Experience in planning, driving output and measuring performance (business).

Why we will love you

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

We regret to inform you that this job opportunity is no longer available