Job Opportunities in United States

Position Description

Duties/Responsibilities

• Provide customer service in person, over the telephone, by email, and/or by other technology approved by the court to determine the nature of business, assist the customer, and/or refer the customer to the appropriate division or individual;
• Receive, process, monitor, and disseminate court documents according to rules, policies, procedures, and statutes ensuring accuracy;
• Receive and process payments per minimum accounting standards;
• Follow through on court order completion paperwork to ensure appropriate court timelines are followed;
• Enter case information into department databases; update case information; research case inquiries to include case information, case status, and disposition;
• Scan court documents into the court’s case management system;
• Receive court documents; review, verify, and process documents; create case files;
• Process proofs, certificates, and registration from information received in-person or via the mail;
• Assist court customers with sensitive issues;
• Communicate case information effectively to partner agencies;
• Assigned court services functions may include working at customer service window, handling small claims, processing long forms, defaults, bonds, motions, garnishments, dispositions, dismissals, orders of protection, etc. (this list is illustrative and not all-inclusive).

Minimum Qualifications

• Bilingual (English and Spanish).

Supplemental Information